Senior Project Manager

2 Months ago • 6 Years + • Project Management

Job Summary

Job Description

NICE is seeking a Project Manager for its Professional Services team. This role is responsible for directing and managing project development and delivery from start to finish. Key responsibilities include setting and managing project expectations, defining project scope and goals in collaboration with stakeholders, and developing project plans. The role involves planning and scheduling project timelines, tracking deliverables, developing progress reports, and managing changes in project scope. Additionally, the Project Manager will identify potential crises, devise contingency plans, build business relationships, collect customer sign-offs, conduct project post-mortems, and develop best practices for project execution.
Must have:
  • Bachelor's degree or related experience
  • 6+ years in customer-facing project management
  • Delivering SaaS solutions
  • Strong planning and coordination skills
  • Understanding of project management principles
  • Knowledge of software development cycle
  • Resource management skills
  • Risk management skills
  • Organized and forward-planning
Good to have:
  • Experience in call recording or telephony industry
  • PMI certification
Perks:
  • Opportunity to work in a growing, market-disrupting company
  • Fast-paced, collaborative, and creative environment
  • Endless internal career opportunities

Job Details

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

 So, what’s the role all about?

NICE is looking for a Project Manager to join our Professional Services team. This role is responsible for directing and managing project development and delivery from beginning to end, setting and continually managing project expectations with team members and stakeholders, defining project scope, goals and deliverables that support business objectives in collaboration with internal stakeholders as well as customers and partners, and developing project plans, diagrams, and communications documents.

How will you make an impact?  

  • Plan and schedule project timelines and milestones using appropriate tools and track deliverables
  • Develop and deliver progress reports, proposals, requirements documentation, and presentations
  • Proactively manage changes in project scope, identify potential crises, and devise contingency plans
  • Build, develop, and grow any business relationships vital to the success of the project
  • Collect sign-off confirming the customer's agreement on project completion and "acceptance"
  • Conduct project post mortems and create a recommendations report in order to identify successful and unsuccessful project elements
  • Develop best practices and reusable tools for project execution and management

Have you got what it takes?

  • ​Bachelor's degree in Business Management or related field or related work experience required
  • 6+ years in a customer facing project management role delivering SaaS solutions
  • Experience in call recording or telephony industry
  • Strong project management skills in planning and coordination for timely delivery
  • Good understanding of principles, theories, practices and techniques for managing project work load and analysis needed for key deliverables
  • Understanding of technology and software development cycle
  • Resource management skills
  • Risk management skills
  • Organized and comfortable planning several months in advance​

You will have an advantage if you also have:

  • PMI certification desired

 

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

 About NICE 

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. 

 

#LI-Remote

 

Requisition ID: 7571
Reporting into:  Manager, Program Management
Role Type: 
Individual Contributor  

 

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

 

Similar Jobs

Toast - Senior Software Engineer - Front-End

Toast

Chennai, Tamil Nadu, India (Hybrid)
2 Months ago
Rippling - Account Executive, IT Cloud

Rippling

Austin, Texas, United States (Hybrid)
5 Months ago
USE Insider - Technical Support Specialist - Vietnam

USE Insider

Ho Chi Minh City, Vietnam (Hybrid)
2 Weeks ago
Palo Alto Networks - Solution Consultant - Majors

Palo Alto Networks

Orlando, Florida, United States (On-Site)
2 Months ago
Wind River - Senior Engineer - Technical Support

Wind River

Galați, Județul Galați, Romania (On-Site)
4 Weeks ago
Wargaming - Release Manager (Unannounced project)

Wargaming

Warsaw, Masovian Voivodeship, Poland (Hybrid)
2 Weeks ago
luxsoft - Project Manager - Core Banking

luxsoft

Sydney, New South Wales, Australia (On-Site)
2 Months ago
Games2win - Project Manager – Mobile Games

Games2win

Mumbai, Maharashtra, India (On-Site)
2 Months ago
Social Discovery Ventures - Project Manager

Social Discovery Ventures

Georgia (Remote)
2 Weeks ago
Square - Senior Project Manager - Construction

Square

Bristol, England, United Kingdom (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Arkose Labs - Data Analyst (Weekend Shift)

Arkose Labs

Brisbane, Queensland, Australia (Hybrid)
3 Weeks ago
USE Insider - Customer Success Manager - Brazil

USE Insider

State Of São Paulo, Brazil (Hybrid)
2 Weeks ago
USE Insider - Senior Content Writer - Remote

USE Insider

United States (Remote)
9 Months ago
undefined - DevOps Production Team Leader

Tel Aviv-Yafo, Tel Aviv District, Israel (Hybrid)
2 Months ago
Ajmera Infotech - Senior Flutter Developer

Ajmera Infotech

Ahmedabad, Gujarat, India (On-Site)
2 Months ago
SparkCognition - Marketing Manager

SparkCognition

Bengaluru, Karnataka, India (On-Site)
10 Months ago
Figma - Account Executive, SMB (Berlin, Germany)

Figma

Berlin, Berlin, Germany (On-Site)
3 Weeks ago
GoMotive - Manager, Sales Strategy & Planning

GoMotive

United States (Remote)
1 Month ago
AI Fund - Founder-in-Residence/CEO (Realtime Voice-Developer Tools)

AI Fund

United States (Remote)
2 Months ago
Stord - Head of Marketing

Stord

Georgia, United States (Remote)
4 Weeks ago

Get notifed when new similar jobs are uploaded

Jobs in London, England, United Kingdom

Tesla - Sales Advisor

Tesla

Lincoln, England, United Kingdom (On-Site)
6 Months ago
Tesla - Service Advisor

Tesla

England, United Kingdom (On-Site)
6 Months ago
Tesla - Delivery Advisor

Tesla

Birmingham, England, United Kingdom (On-Site)
6 Months ago
Jane Street - Linux Engineering Manager

Jane Street

London, England, United Kingdom (On-Site)
3 Months ago
Crunchyroll - Social Media Manager - Fluent in French and English

Crunchyroll

London, England, United Kingdom (Hybrid)
4 Months ago
Bot VFX  - Traditional Chinese Games Tester

Bot VFX

Liverpool, England, United Kingdom (On-Site)
2 Months ago
ClearPoint Recruitment - Sales & Lettings Negotiator

ClearPoint Recruitment

Durham, England, United Kingdom (On-Site)
5 Years ago
Lighthouse Games - Producer

Lighthouse Games

Royal Leamington Spa, England, United Kingdom (On-Site)
1 Month ago
Egnyte - Field Marketing Specialist - EMEA

Egnyte

Reading, England, United Kingdom (On-Site)
5 Months ago
playthree - 2D Artist / Generalist

playthree

London, England, United Kingdom (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Project Management Jobs

ten square games - Game Project Manager

ten square games

Wrocław, Lower Silesian Voivodeship, Poland (Hybrid)
1 Month ago
Patel Greene - PD&E Project Manager

Patel Greene

Tallahassee, Florida, United States (On-Site)
9 Months ago
Apple - TV Business Project Manager

Apple

Culver City, California, United States (On-Site)
2 Months ago
DOTSOFT SA - ICT Project Manager

DOTSOFT SA

Thessaloniki, Greece (On-Site)
3 Months ago
Oliver Plus - Project Manager (Spanish Fluent)

Oliver Plus

South Africa (Remote)
1 Month ago
FunPlus - Project Manager (Gaming)

FunPlus

Lisbon, Lisbon, Portugal (Hybrid)
3 Months ago
Aerovect - Technical Project Manager (Autonomy / Robotics)

Aerovect

Toronto, Ontario, Canada (Remote)
2 Months ago
Mcdonalds - Supervisor-Scrum Master

Mcdonalds

Mexico City, Mexico (On-Site)
1 Month ago
Foster and partners  - Assistant Project Manager

Foster and partners

London, England, United Kingdom (On-Site)
3 Months ago
Ethernovia - Project Manager

Ethernovia

India (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Pune, Maharashtra, India (Hybrid)

Atlanta, Georgia, United States (Hybrid)

Manila, Metro Manila, Philippines (Hybrid)

Pune, Maharashtra, India (Hybrid)

Manila, Metro Manila, Philippines (Hybrid)

Atlanta, Georgia, United States (Hybrid)

Manila, Metro Manila, Philippines (Hybrid)

Pune, Maharashtra, India (Hybrid)

United States (Remote)

View All Jobs

Get notified when new jobs are added by Nice

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug