Senior Risk Investigator - AML

1 Month ago • All levels • Risk Management • $108,300 PA - $150,400 PA

Job Summary

Job Description

Mercury is seeking a Senior Risk Investigator specializing in Anti-Money Laundering (AML) to enhance its finance stack for startups. The role involves detecting suspicious activity, conducting thorough investigations, and preventing illicit operations. Key responsibilities include managing transaction monitoring queues, investigating financial crimes, handling case management, and drafting unusual activity reports. The investigator will contribute to developing robust monitoring systems and case management processes, requiring close attention to detail and a proactive approach to identifying and mitigating financial crime risks. This position also entails developing an understanding of diverse business operations to inform processes and product improvements.
Must have:
  • Experience in identifying money laundering or detecting fraud.
  • Fluency in bank transaction languages (ACH, check, debit, credit, wire).
  • Understanding of business banking landscape and international activity.
  • Empathy and clarity in user communication.
  • Efficiency and focus in work.
  • Problem-solving skills to improve processes.
  • Curiosity about US banking system, startups, and e-commerce.
Good to have:
  • Input on transaction monitoring rule implementation and tuning.
  • Review AML and financial crime alerts.
  • Contact users for transaction information.
  • Assess information received from users.
  • Decision user accounts (lock/close).
  • Develop understanding of expected user activity.
  • Document investigative findings and escalate suspicious activity.
  • Develop an eye for potential fraud or money laundering.
  • Conduct enhanced due diligence (EDD).
  • Investigate tools to improve efficiency.
  • Write clear process documentation and assist with training.
  • Familiarity with international activity and ownership.
Perks:
  • Base salary
  • Equity (stock options)
  • Benefits

Job Details

Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs' and business owners’ financial lives.The challenge is to do so while ensuring we protect Mercury, customers and the broader financial ecosystem from bad actors and harmful, illegal or unauthorized activities.

 

Our AML Investigations team is crucial in this mission and is responsible for detecting suspicious activity, conducting thorough investigations, and shutting down bad actors. This team is growing and we’re looking to hire an additional AML Risk Investigator to help us with Transaction Monitoring, Financial Crime Investigations, Case Management and drafting Unusual Activity Reports. As a member of our Investigations team, you’ll help handle our transaction monitoring queues while balancing an eagle eye for risk with excellent user experience. To begin with, you’ll work to help make sure we have smart, risk-based monitoring in place and help build out our case management technology and processes.

You’ll need to learn how a really wide range of businesses work and bring your knowledge to bear on our processes and product. Some of this work is repetitive and requires close attention to detail, so we need someone who loves working fraud and anti-money laundering transaction queues and managing a variety of complex investigations.

 

*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A; and Evolve Bank & Trust; Members FDIC.

 

As part of the journey, we would expect you to:

  • Provide input as we implement new transaction monitoring rules and tune existing ones
  • Review AML, and other financial crime alerts in our transaction monitoring queue and take action as needed
  • Contact our users for information on their account usage and transactions
  • Work with our partners and internal team members to review and assess information received from users
  • Decision user accounts as needed, including locking or closing accounts
  • Develop an understanding of expected activity for each type of user we work with
  • Document investigative findings and escalate unusual or potentially suspicious activity to our Partners for SAR consideration
  • Develop an unfailing eye for potential fraud or money laundering
  • Conduct enhanced due diligence (EDD) reviews on some of our highest risk users
  • Investigate tools that would make your job easier 
  • Write clear documentation on current processes and help train future teammates

 

Some things that might make you successful in a role like this:

  • Have experience in identifying money laundering, detecting fraud, or other financial crimes related behavior in banking, fintech, or other financial services through vendor AND in-house developed transaction monitoring rules 
  • Be fluent in the language of bank transactions, including ACH, check, debit card, credit card, and wire transfers, both domestic and international
  • Understand the business banking landscape and have familiarity with international activity and ownership
  • Exercise empathy and understanding when communicating with users
  • Communicate complicated concepts with efficiency and clarity, both in speech and writing
  • Manage relationships with external parties with confidence and kindness
  • Work with efficiency and focus
  • Understand how to keep an organized and clean inbox
  • Love problem solving and making teams, product, and processes more efficient
  • Derive joy from customer joy
  • Enjoy thinking about how to automate as much of your job as possible
  • Be curious about the US banking system, startups, and ecommerce companies

 

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

  • US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $120,300 - $150,400
  • US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $108,300 - $135,400
  • Canadian employees (any location): CAD $113,700 - $142,100

 

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here.

 

#LI-DNI

 

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About The Company

San Francisco, California, United States (Remote)

San Francisco, California, United States (Remote)

San Francisco, California, United States (Remote)

San Francisco, California, United States (Remote)

San Francisco, California, United States (Remote)

San Francisco, California, United States (Remote)

San Francisco, California, United States (Remote)

San Francisco, California, United States (Remote)

San Francisco, California, United States (Remote)

San Francisco, California, United States (Remote)

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