Senior Service Delivery Engineer, SRE

About PhonePe Group: 

PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

Culture

At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right  environment for you is just one of the things we do. We empower people and trust them to do the right  thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a  big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of  the best minds in the country and executing on your dreams with purpose and speed, join us!

Sr. SRE - Service Delivery

Team:
The SRE - System Delivery team at PhonePe is a cross-functional, centralized, and horizontal team. We collaborate with other SRE teams to build various infrastructure services and carry out routine production management activities, including infrastructure scaling, database maintenance, and operating system vulnerability rollouts etc.

Job Overview:
As an Sr. SRESD Engineer, you will be part of a team responsible for building, managing, and scaling the production systems of PhonePe to ensure uninterrupted services to users across the country. You would be expected to own the maintenance and operational activities of one or more services, comprising multiple components and technologies, by following predefined SOPs.

Responsibilities and Duties:
● Build & manage various distributed systems such as Galera, Nginx, Aerospike, ElasticSearch and RMQ
● Deploy operating system vulnerability fixes to production systems
● Perform routine database maintenance activities
● Build and roll out proxy configurations to production systems
● Understand the criticality of production infrastructure
● Be willing to work night shifts and on-call rotations
● Automate various Operational Tasks based on need
● Understand & simplify complex Operational Tasks & create SOPs
● Mentor L1 Engineers

Core Technical Skills Required:

Minimum Qualifications:
We expect the Sr. SRESD Engineer to have strong hands-on experience with the following:
● Linux CLI Tools for System Administration
● Virtualization using kvm/qemu
● Disk & LVM Management
● System Services
● Package Management
● File Permissions
● Crontab & Scheduling
● DNS Concepts
● Using Salt/Ansible for IaC
● Database Concepts & Administration
● Bash / Python Scripting
● MariaDB or similar Distributed Database Systems
● Docker or similar Containerization technology
● Nginx or similar Proxy technology
● GIT
● Networking Concepts
● Linux-based Firewall
● Basic understanding of HTTP & TLS Security
● Ability to write Python based scripts for various automations
● Exceptional Troubleshooting Skills

Softskills:
● Good Interpersonal Communication Skills
● Project Ownership and Leadership
● Process and SOP Creation
● Sensitive Production Change Management
● Mentorship

Qualifications:
● Minimum of 4-7 years of strong hands-on experience in Linux / Unix System
Administration

Work Location: Bangalore
Note: This role requires the candidate to be available for on-call shifts on a rotational basis, covering 24 hours a day, 7 days a week.

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

• Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
• Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
• Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
• Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
• Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment 
• Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog.

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