Senior ServiceNow Developer

We are looking for a Senior ServiceNow Developer to design, develop, configure, and customize ServiceNow applications and services. This role involves delivering new functionalities, adapting existing modules to evolving business needs, and ensuring seamless integrations with other enterprise systems.

As a key technical expert, you will also be responsible for maintaining best practices in ServiceNow implementations, guiding development teams, and contributing to technical documentation.

Responsibilities:

• Design, develop, configure, and customize ServiceNow applications as needed.
• Deliver new functionalities across different ServiceNow modules.
• Administer, configure, and customize existing ServiceNow modules to align with business requirements.
• Adapt ServiceNow modules and business workflows to meet changing customer needs.
• Develop and manage integrations with other enterprise systems.
• Write and maintain technical documentation, including procedures, source code comments, and system documentation.

• 5+ years of experience in ServiceNow development, with a proven track record in designing and implementing solutions.
• Experience as a Technical Lead, guiding development teams and ensuring best practices in ServiceNow implementations.
• Expertise in ServiceNow Domain Separation, Customer Service Management (CSM), and integrations.
• Strong understanding of relational databases.
• Familiarity with Service-Oriented Architecture (SOA) and web services integration, including SOAP/WSDL and REST.
• Experience with LDAP, Microsoft Active Directory, and ADFS for authentication and access management.
• Proficiency in integrating enterprise software systems.
• Knowledge of JavaScript, HTML, and CSS is a plus.
• English proficiency at B2 level or higher.

In compliance with the Law 1581 of 2012, Endava S.A.S. / Endava Colombia S.A.S, identified with NIT. Nº 900.955.679-3 / N° 900.594.521-9 , with an address at Street 96 No. 10 – 38, floor 7th in the city of Bogotá and Career 48 No. 18A – 14 Floor 19, with telephone number (+571) 3905061, (hereinafter referred as “ENDAVA” or the “Organization”), as RESPONSIBLE for the processing of personal information informs:

Keep in mind that once you decide to participate in ENDAVA COLOMBIA's recruitment processes, the physical delivery or sending via e-mail your resume implies the express acceptance, through conclusive behavior, of authorizing ENDAVA to process your data with the purpose to participate in the recruitment processes in the Organization. In particular, the personal data provided shall be part of our "Talent Bank" for a maximum term of two (2) years, which shall be stored on servers located outside the country and may be processed for the purpose of; verifying compliance with the requirements to participate in the Organization's current and/or future recruitment processes; execute interviews and in general, send notifications related to the recruitment processes. In case your resume is not pre-selected, it shall be permanently deleted. ENDAVA guarantees that the personal data obtained shall be used only for the announced purposes and shall be kept for the time required by law.

You, and every personal information owner, have the right to: know, update and rectify your personal data; access to it free of charge; to be informed about its use; request proof of authorization; file complaints for violations of the provisions of current regulations before the Superintendence of Industry and Commerce. Finally, in some applicable cases, modify and revoke the consent given and/or request the deletion of your personal information.

For any additional information related to the processing of your personal data, our Personal Information Processing Policy, and/or exercising of your right to the habeas data, you can contact us through the service channel provided by ENDAVA: protecciondatoscolombia@endava.com.

At Endava, we’re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.