About the job
Responsibilities :Job Description: Senior ServiceNow Developer
The candidate will work in Global IT as a Core ServiceNow developer, supporting the application when required. Candidate will be responsible for collaborating with global business users and other IT teams. The candidate is expected to understand key business objectives and IT delivery capabilities to provide suitable solutions on the ServiceNow platform. The candidate will take the lead in technical designs and developing solutions, while working with another IT development in this area.
Skill Set Requirement:
The ideal candidate should have
- BE/BTech/ME/MTech/MCA degree with minimum 4-5 years’ experience in ServiceNow.
- Ability to work independently with little supervision - based on requirement
- Good communication skills will be necessary to work with Global counterparts
- Ability to learn quickly is important as we use very broad spectrum of technologies
- Should have work experience in onsite offshore model
- Should have a strong working knowledge & fundamental understanding of technical and industry best practices in the areas of:
- IT Service Management (Incident/Change/Problem/Catalog Items).
- Instance Upgrade testing and bug fixing.
- Data Import & Transform Maps.
- Scripting Knowledge -Java, Jelly, Angular JS.
- Basic knowledge on Configuration Management (CMDB).
- Workflow Development.
- Business rules, Client scripts, UI actions and UI Policies, Macros.
- Instance Security configuration best practices
- API Calls.
- ServiceNow Orchestration with AD, Power shell, SQL.
- Inbound / Outbound Notifications.
- Reporting, Database views and Dashboard.
- SCCM, Discovery Jobs, Certification Inventory.
- IT Business management. (IDEA/Demand/Project/Story/SCRUM TASK).
- Custom Application.
- Automated Testing Framework (ATF), Test Management.
- ServiceNow Integration with Third party tools.
- Mid Server.
- Knowledge Management.
- Service Portal Widget.
- Virtual Agent/Chat Bot/Machine Learning.
- Flow Designer.
- Service Operation Workspace
- Basic of Azure DevOps
- Basic knowledge of Clouds (Azure/AWS/OCI)
- Security Incident Response Module
- Basic of Gen/Open AI
- The following additional skills would be considered a strong plus:
- ITIL V3/4 Certification or Knowledge.
- Basic Windows/Network Infrastructure.
- Scripting Knowledge, HTML, CSS
- Certification on different modules of ServiceNow
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