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Senior Site Reliability Engineer

United States (Remote)

Senior Site Reliability Engineer

1 Month ago • 8 Years + • DevOps

About the job

15 skills required for this role

Add these skills to join the top 1% applicants for this job

networking

shell

bash

algorithms

ci-cd

kubernetes

redis

openshift

grafana

chef

unix

load-balancing

azure

aws

data-structures

Job Description

Rackspace is seeking a Senior Site Reliability Engineer to join their ObjectRocket team. This role involves designing, implementing, and supporting the complex architecture of hardware, software, and networking systems for a large-scale distributed enterprise system. Responsibilities include leading a global SRE team, ensuring high reliability, driving improvements through automation, responding to and mitigating incidents, and identifying patterns in problems. The ideal candidate will possess strong experience in systems administration (Unix/Linux), scripting (Perl, Python, Bash), automation tools (Ansible, Chef, Salt), and networking. They will also have experience with operational monitoring and management tools and a systematic problem-solving approach.

Must have:

8+ years experience
Unix/Linux expertise
Scripting (Perl, Python, Bash)
Automation (Ansible, Chef, Salt)
Networking knowledge
Large-scale system experience
Monitoring tools expertise
Problem-solving skills

Good to have:

Object Storage experience (Petabyte scale)
Relational database experience (MySQL)
NoSQL database experience (Redis, Mongo)
Cloud provider experience (AWS, GCP, Azure)
Docker and container management experience

We are expanding our team of motivated engineers with a proven track record of delivering a best in class DBaSS platform – ObjectRocket. You will have the opportunity to work with a strong team of engineers working on large-scale distributed enterprise systems. You will design, implement and support complex architectural design of hardware, software and networking systems.

Lead global SRE team to provide the highest-level reliability to our customers and platform. You will drive improvement through automation and best practices. his includes responding to, mitigating, investigating, and escalating incidents when they occur. You will be responsible for stepping above the day-to-day support, for synthesizing patterns of problems and business needs to the engineering teams. You will be responsible for ensuring that your services operations over time are improving to enhance our business effectiveness.

Key Responsibilities:

Ensure completeness of the technical infrastructure to support system performance
Stay up to date with emerging technologies and trends in the enterprise hardware, infrastructure and networking industry
Partner with the application engineering team to ensure the stability and performance of our technology solutions
Continuous identification of problems in the technology stack and processes and their corresponding burndown
Follow and execute Rackspace change management processes
Participate in systems/code reviews and design sessions
Contribute to and organize central store of knowledge
Take full ownership of product life cycle
Participate in on-call rotation

Qualifications:

Bachelor’s degree in Computer Science or equivalent experience
8+ years of information systems design/architecture/development
Strong experience in one or more of: Perl, Python, or Bash
Strong experience in one or more of: Ansible, Chef, or Salt
Strong experience working with Unix/Linux systems from kernel to shell and beyond, with experience working with system libraries, file systems, and client-server protocols. Networking: e.g. TCP/IP, UDP, ICMP, etc., MAC addresses, IP packets, DNS, SDN, OSI layers, and load balancing.
Experience in designing, analyzing and troubleshooting large-scale distributed systems.
Intermediate knowledge of operating systems.
Familiarity with algorithms, data structures and complexity analysis.
Intermediate experience designing complex SaaS applications for cloud reliability and scalability.
Intermediate experience with cloud infrastructure automation and CI/CD pipeline design.
Expertise in operational monitoring and management tools (Sensu, Prometheus, Grafana, etc.).
Intermediate written & verbal communication skills, both highly technical and non-technical.
Ability to work closely with non-technical stakeholders and executives.
Systematic problem-solving approach coupled with a strong sense of ownership and drive.
RHCE Preferred.
Preferred:
Experience working with Object Storage systems at Petabyte scale.
Experience using and managing one or more relational databases (e.g. MySQL).
Experience with non-relational databases (preferably Redis, Mongo)
Experience with cloud service providers (AWS, GCP, Azure, etc.)
Experience with Docker and container management systems (Swarm, Kubernetes, OpenShift, etc.)