Senior Software Engineer - Billing Platform

About Scale

Software is eating the world, but AI is eating software. We live in unprecedented times – AI has the potential to exponentially augment human intelligence. Every person will have a personal tutor, coach, assistant, personal shopper, travel guide, and therapist throughout life. As the world adjusts to this new reality, leading platform companies are scrambling to build LLMs at billion scale, while large enterprises figure out how to add it to their products. To make them safe, aligned and actually useful, these models need human eval and reinforcement learning through human feedback (RLHF) during pre-training, fine-tuning, and production evaluations. This is the main innovation that’s enabled ChatGPT to get such a large head start among competition.

About Data Engine

At Scale, our Generative AI Data Engine powers the most advanced LLMs and generative models in the world through world-class RLHF, human data generation, model evaluation, safety, and alignment. The data we are producing is some of the most important work for how humanity will interact with AI.

About our Billing Team

We’re looking for entrepreneurial Software Engineers to join our Billing Platform team. In this role, you'll have the opportunity to drive the revenue tracking and billing system for our Generative AI products.  You’ll be deeply involved in building flexible, new systems to support customer billing use cases, implementing complex billing partitioning schemes based on dynamic criteria, and/or improving customer invoice generation and balance visibility.  You’ll also get widespread exposure to the forefront of the AI race as Scale sees it in enterprises, startups, governments, and large tech companies.

The ideal person is a natural entrepreneurial engineer who can take an ambiguous scope and lead the execution of outcomes, doing what it takes to hit them incl coding, talking to customers, defining requirements, etc. We strongly believe the best engineers own outcomes and deeply understand customer problems.

Responsibilities:

• Design, implement, and operate flexible and accurate financial systems
• Work across backend, frontend, and accounting-related systems
• Deliver at a high velocity and level of quality to engage our customers
• Work across the entire product lifecycle from conceptualization through production
• Be able, and willing, to multi-task and learn new technologies quickly
• Provide critical input in the Billing team’s roadmap and technical direction
• Work closely with cross-functional partners like finance, product, software engineers, and operations to identify opportunities for business impact, understand, refine and prioritize requirements for billing schemes and financial infrastructure.

Requirements:

• 5+ years of full-time engineering experience, post-graduation
• Experience within the billing domain, including account systems, microtransaction platforms, metered-billing, etc.
• Proficiencies in one or more of Typescript, Node, React, Next.js and MongoDB
• Solid background in algorithms, data structures, and object-oriented programming.
• Experience developing and deploying software using industry-standard cloud-based tooling and frameworks.
• Experience scaling products at hyper-growth startups and excitement to work with AI technologies
• Strong written and verbal communication skills
• Strong problem-solving skills, and be able to work independently or as part of a team.

Nice to haves:

• Strong knowledge of software engineering best practices.
• Experience with orchestration platforms, such as Temporal.

PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.

About Us:

At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen faster across every industry, and our team is transforming how organizations build and deploy AI.  Our products power the world's most advanced LLMs, generative models, and computer vision models. We are trusted by generative AI companies such as OpenAI, Meta, and Microsoft, government agencies like the U.S. Army and U.S. Air Force, and enterprises including GM and Accenture. We are expanding our team to accelerate the development of AI applications.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. 

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.

We comply with the United States Department of Labor's Pay Transparency provision. 

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.