Senior Software Engineer - Salesforce

Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally.

The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. 

Here are a few reasons why we think you’d love working here:

• Building the future of Disney’s media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.

• Reach, Scale & Impact: More than ever, Disney’s technology and products serve as a signature doorway for fans' connections with the company’s brands and stories. Disney+. Hulu. ESPN. ABC. ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally. 

• Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems.

Within DE&E Product & Technology, the Ad Platforms team is responsible for creating and scaling innovative global advertising solutions by building mission-critical tools and workflows to support addressable & linear ad sales, traffic, marketing, and parts of broadcast operations. Being part of the DE&E Product & Technology team is a once-in-a-career opportunity to be a part of what is next.

This role is a part of the Salesforce Engineering team within the Ad Platforms segment. We strive to be a diverse team, passionate about great technology applied creatively to solve complex business problems. We are a motivated team that is committed to lifelong learning and improving, both in and out of the office. We strive to be flexible and adaptable to change both in how we execute projects, and in the technologies, we use to deliver our solutions. We care about the details because every pixel, every line of code, and every user interaction with our products determines whether we are delivering on our commitment to producing the very best products possible. You’ll be joining a talented team that works interdependently toward aggressive goals to deliver technically sound solutions. We work to ensure that we share both accountability and credit as a team. We often include our users as part of our team and we work to connect with them on a human level, understanding their world, so we can deliver software that they love to use.

Job Summary:

As a Senior Software Engineer, you will be assume a critical role within our team, working to shape the future of our Salesforce platform. You will be responsible for the delivery of high-quality solutions that meet the needs of our user base. You will contribute to the implementation of cutting edge Salesforce technologies, drive best practices, and foster a culture of innovation and excellence within the team.

The candidate must be fluent in Apex, SOQL, and SOSL. The right person should also blend his/her engineering abilities with strong collaboration skills to work alongside the team to deliver performant and scalable features into Production. While The Walt Disney Company is a large company, ideally, we’d like if you have some previous experience in a U.S. startup environment and be comfortable performing multiple roles. We strive to get things done quickly, at high quality, and we are committed to the agile methodology. Our work is guided by lean principles (looking at value and looking for waste; not doing anything ‘for the sake of doing it’). We’re looking for a passionate technical engineer who wants to come here to do their very best work and make their mark, add their chapter to the long and storied history of The Walt Disney Company. Someone who holds themselves and their teammates accountable in a professional, collaborative manner. A collaborative technologist who seeks to bring the best out in themselves and those around them. Someone who can provide a fresh perspective and innovative insight to our initiatives.

Responsibilities and Duties of the Role:

• Design and develop high-quality solutions on the Salesforce platform, showcasing advanced proficiency in Apex, SOQL/SOSL, RESTful services, LWCs, and Aura

• Implement Salesforce architecture and development strategies that align with business objectives

• Collaborate with Product Managers to develop automation rules, Engagement Studio programs and other Pardot/MCAE functionality to support marketing teams

• Collaborate with product managers, designers, and other stakeholders to translate user requirements into functional and scalable Salesforce solutions

• Champion best practices for Salesforce development, ensuring adherence to quality standards and coding guidelines

• Stay abreast of the latest Salesforce trends and technologies, ensuring the team remains at the forefront of innovation

• Conduct technical reviews, provide guidance on technical debt reduction, and oversee the implementation of continuous improvement initiatives

• Troubleshoot and resolve complex Salesforce issues, ensuring system stability and performance

• Document technical decisions and maintain comprehensible documentation for future reference

Required Qualifications:

• Hold a Bachelor’s degree in Computer Science, Computer Information Systems, Engineering, or another technical field

• Have 5+ years of experience in Salesforce development

• Have excellent verbal and written communication skills

• Have strong problem-solving and analytical skills

• Have deep expertise with Sales Cloud, including Lightning Flows, Apex Triggers, and SOQL/SOSL, Pardot APIs, Salesforce APIs, and RESTful APIs

• Have strong understanding of Pardot's features, including automation rules, segmentation, lead scoring, and engagement programs

• Have strong skills in creating and managing automated marketing workflows, including setting up drip campaigns, lead nurturing, and using triggers and actions to automate repetitive tasks

• Have knowledge of HTML and CSS for customizing email templates and landing pages

• Have knowledge in integrations between Salesforce and MCAE/Pardot

• Have a track record of championing quality engineering: be adamant that all code is written in a way that can be tested with unit tests

• Have experience working with high-performing teams using Agile and Lean methodologies and frameworks

• Care about your craft and have opinions about the right way to do things with technology

Preferred Qualifications:

• Experience working with Marketing Cloud

• Pardot/MCAE Certifications

• Salesforce Platform Developer I and II or other Developer Certifications

• Experience with Salesforce integrations with external services

• Hands-on DevOps experience with Copado or other tools

• Familiarity with Experience Cloud

• Familiarity with Lightning Web Components, the Salesforce Lightning Design System (SLDS)

• Previous work experience in Ad Sales

• Strong curiosity about how Disney delivers the Magic and a desire to be a part of it

• Experience with Java/Python, SQL Databases and AWS/Azure

• Experience with Web development (React, Angular etc.)