Senior Software Project Manager

3 Months ago • 5-7 Years • Project Management

Job Summary

Job Description

The Senior Software Project Manager will lead software development projects, ensuring alignment with global objectives and delivering high-quality solutions in identity management. This role involves coordinating resources, managing timelines, and aligning regional execution with HID’s standards. The manager will act as a liaison between Taiwan and Vietnam-based teams and US stakeholders. Key responsibilities include project planning, stakeholder management, execution and quality control, risk management, and process improvement. The role requires a collaborative approach, leading teams to deliver innovative solutions, and upholding HID’s standards throughout the project lifecycle.
Must have:
  • Proficient in Agile, Scrum, and Waterfall methodologies.
  • Strong understanding of the software development lifecycle in agile settings.
  • Skilled at identifying and mitigating risks.
  • Fluent in Mandarin and English.
  • Experienced in leading cross-functional teams.
  • Skilled in aligning project outcomes with business goals.
  • Dedicated to process enhancement and knowledge sharing.
  • Proven track record managing software projects end-to-end.
  • Experienced working across time zones.
Good to have:
  • Familiarity with security, access control, or identity management industries.
  • Basic technical knowledge for effective developer communication.
  • PMP, CSM, or PRINCE2 certifications are highly valued.

Job Details

General Purpose:

The Senior Software Project Manager in Taiwan will lead software development projects for HID, ensuring successful alignment with global objectives and delivering high-quality solutions in identity management. Serving as a liaison between Taiwan and Vietnam-based teams and US stakeholders, this role focuses on coordinating resources, managing timelines, and aligning regional execution with HID’s standards and goals.

This role is ideal for a skilled software project manager with a collaborative approach, capable of leading regional teams to deliver innovative solutions that align with HID’s global mission.

Key Responsibilities:

Project Planning & Coordination:

  • Define project scope, goals, and deliverables that support business goals
    in collaboration with US stakeholders.
  • Develop detailed project plans with clear timelines, budgets, and resource requirements, ensuring alignment with HID’s software development processes.
  • Coordinate cross-functional teams, facilitating regular check-ins to monitor progress and address any roadblocks.

Stakeholder & Communication Management:

  • Act as the primary contact for Taiwan-based and US stakeholders, ensuring transparent, timely updates on project progress, risks, and milestones.
  • Manage stakeholder expectations, gathering feedback to adjust project scope or priorities as needed to align with strategic goals.

Execution & Quality Control:

  • Oversee the full software project lifecycle, from requirements gathering to development, testing, and deployment, maintaining high standards of software quality.
  • Implement best practices in project management and agile methodologies to enhance efficiency and product quality.
  • Conduct project reviews, retrospectives, and quality assessments to continuously improve project outcomes.

Risk Management & Issue Resolution:

  • Identify project risks and dependencies early, developing and executing mitigation strategies.
  • Facilitate problem-solving and decision-making across the team, fostering a proactive approach to overcoming challenges.

Process Improvement & Documentation:

  • Drive process improvements based on lessons learned, encouraging a
    culture of continuous improvement within the team.
  • Ensure accurate, comprehensive documentation for all project phases,
    maintaining alignment with HID’s compliance and security protocols.

Expectations:

Global Awareness & Effective Communication:

  • Demonstrate cultural sensitivity and effective communication skills, navigating language and time-zone differences to drive cohesive team collaboration and alignment.

Adaptability, Proactivity & Problem-Solving:

  • Show flexibility in managing complex, evolving projects and the ability to quickly adapt to changing priorities.
  • Exhibit strong analytical and problem-solving skills, proactively addressing issues and facilitating timely solutions.

Technical Leadership & Mentorship:

  • Lead and mentor software project teams, fostering a culture of accountability, continuous learning, and professional development. 
  • Ensure alignment with best practices in software development, agile project management, and HID’s commitment to innovation.

Commitment to Quality & Security Standards:

  • Uphold HID’s standards of excellence by maintaining rigorous attention to quality, security, and compliance requirements throughout the project lifecycle.

Essential Skills and Experiences:

  1. Project Management Expertise:
    1. Proficient in Agile, Scrum, and Waterfall methodologies, with experience in tools like Jira or Microsoft Project for effective project coordination.
  2. SDLC Knowledge:
    1. Strong understanding of the software development lifecycle in agile settings, ensuring smooth project execution from planning through deployment.
  3. Risk Management & Problem-Solving:
    1. Skilled at identifying and mitigating risks, with a proactive approach to problem-solving for project continuity.
  4. Bilingual Communication (Mandarin & English):
    1. Fluent in Mandarin and English, capable of bridging Taiwan-based teams and US stakeholders with clear, effective communication.
  5. Leadership & Team Collaboration:
    1. Experienced in leading cross-functional teams, fostering a collaborative, high-performance environment, and supporting team growth.
  6. Stakeholder & Quality Management:
    1. Skilled in aligning project outcomes with business goals, managing expectations, and maintaining HID’s quality and security standards.
  7. Process Improvement:
    1. Dedicated to process enhancement and knowledge sharing, with familiarity in Lean or Six Sigma as a plus.
  8. Software Project Management (5-7 Years):
    1. Proven track record managing software projects end-to-end in a multinational setting, with consistent on-time and on-budget delivery.
  9. Global & Remote Collaboration:
    1. Experienced working across time zones, especially with teams in the US and APAC, fostering strong cross-border partnerships.
  10. Industry Knowledge (Preferred):
    1. Familiarity with security, access control, or identity management industries is beneficial.
  11. Technical Proficiency:
    1. Basic technical knowledge for effective developer communication; a technical background is a plus.
  12. Certifications (Preferred):
    1. PMP, CSM, or PRINCE2 certifications are highly valued.

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