Senior / Staff Product Operations Manager

1 Day ago • 5 Years + • $130,000 PA - $200,000 PA

Job Summary

Job Description

As a Product Operations Manager, you will influence outcomes in the American economy. You will work closely with product, design, operations, and engineering to create outreach and rollout plans for key features. You will test new capabilities, influence the product/engineering team to update the roadmap, and scale it through software. You'll contribute to company OKRs, lead special projects, run analyses on launched features, provide feedback on the user experience, and manage the community of professionals on the platform.
Must have:
  • 5+ years of Product Operations experience.
  • Intellectually curious to drive the company forward.
  • Up to date on the latest AI technology.
  • Experience with automation tools.
  • Strong analytical and statistical skills.
  • Strong analytical and qualitative skills.
  • Technically proficient with SQL and/or data analysis tools.
  • Willingness to roll your sleeves up to accomplish tasks.
Good to have:
  • Experience as a Team Lead.
  • Experience working on growth teams and / or marketplace businesses.
Perks:
  • A variety of medical, dental, and vision plans.
  • Flexible paid time off
  • At least 8 paid company holidays annually
  • Home office stipend
  • Phone stipend
  • Commuter stipend
  • Supplemental pay on qualified leaves
  • Employee health savings accounts (HSA) contribution
  • Flexible spending plans
  • 401K plan
  • Perkspot - discount program through Lumity

Job Details

At Instawork, our mission is to create meaningful economic opportunities for local businesses and skilled hourly professionals in communities around the world. We're building the leading AI-powered labor marketplace—and we're looking for exceptional talent to help us scale quickly and make an even greater impact. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re transforming the way the world works.

With our mission comes great responsibility - many of our Pros depend on Instawork to make rent, to buy their kid that special birthday present, to get out of debt, to learn new skills on the job, and ultimately to forge a better life. As do our business Partners - from national scale hotel brands and major league baseball to the family-run coffee shop around the corner that needs an extra barista.

As a Product Operations Manager, you are empowered to influence outcomes in the backbone of the American economy that ultimately, even in the age of AI, still comes down to good people doing honest work.

What You’ll Do:

  • Work closely with product, design, operations, and engineering to create our outreach and rollout plans for some of our most important features with our users.
  • As part of the product development lifecycle, you will test new capabilities, learn, and influence the product/engineering team to update the roadmap, and scale it through software.
  • Contribute to company OKRs, having a firm grasp on key operational metrics to maintain & grow the health of our customer base.
  • Lead ad-hoc special projects, working alongside stakeholders in cross-functional teams (ie. finance, marketing, sales, product, and customer support).
  • Run analyses on launched features to determine next steps.
  • Provide feedback on the user experience to our product and engineering teams.
  • Manage our community of the best professionals on our platform to drive meaningful engagement.
  • Stay up to speed on the priorities and coming product launches of your assigned product development teams.

Who You Are:

  • Product Experience: 5+ years of Product Operations experience delivering highly successful and innovative products that you're deeply proud of but still wish were a little bit better.
  • Intellectually curious: Excited at the opportunity to drive the company forward by tackling the most critical challenge.
  • An AI enthusiast: You’re up to date on the latest AI technology and have been trying out different tools that help give builders superpowers.
  • Experience with automation tools such as Zapier, UiPath or Power Automate.
  • Strong analytical and statistical skills and experience defining and understanding A/B testing, funnel analysis, and go-to-market playbooks.
  • Able to understand when to use your strong analytical skills and when to use your qualitative user empathy skills to solve problems.
  • Technically proficient: You have written at least one line of code that worked, and are very comfortable with SQL and/or other data analysis tools.
  • Willingness to roll your sleeves up to accomplish tasks, as well as strategic thinking at a high level.

Nice To Have:

  • Experience as a Team Lead. Driving team performance, streamlining Product Ops working processes in order to maximize the team’s impact.
  • Experience working on growth teams and / or marketplace businesses.

For CA based applicants:

  • The base salary for this position is $130,000 - $200,000
  • This position is eligible for equity in the form of stock options
  • This position is eligible for Instawork benefits, including:
    • A variety of medical, dental, and vision plans with coverage beginning on the date of hire
    • Flexible paid time off
    • At least 8 paid company holidays annually
    • Home office stipend
    • Phone stipend
    • Commuter stipend
    • Supplemental pay on qualified leaves
    • Employee health savings accounts (HSA) contribution
    • Flexible spending plans
    • 401K plan
    • Perkspot - discount program through Lumity

A variety of factors are considered when determining someone’s compensation including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed above.

About Instawork

Founded in 2015, Instawork is the leading flexible work app for local, hourly professionals. Its digital marketplace connects thousands of businesses and more than five million workers, filling a critical role in local economies. Instawork has been featured on CBS News, the Wall Street Journal, The Washington Post, Associated Press, and more. In 2022, Instawork was ranked among the country’s top 10% of fastest-growing companies by Inc. 5000 and was included in the Forbes Next Billion Dollar Startup list. Instawork was also named the 2022 ACE Award recipient for “Best Innovation” and one of the “Best Business Apps” by Business Insider. Instawork helps businesses in the food & beverage, hospitality, and warehouse/logistics industries fill temporary and permanent job opportunities in more than 25 markets across the U.S. and Canada. 

At Instawork, we constantly evaluate how to build an optimal work environment for success. Currently we operate on a hybrid model, but we remain open to adapting our policies to meet the needs of our evolving business and team dynamics. As we continue to grow, we're seeking candidates who are excited about contributing to our in-person culture and open to the idea of working in-office up to 5 days a week.

For more information visit www.instawork.com

We value diversity on our team and firmly believe Instawork is stronger when we hire people who make their own unique contributions to our culture. We welcome all applicants and encourage candidates from underrepresented backgrounds to apply. 

To learn more about our company values, please visit: https://info.instawork.com/about

Personnel Privacy Policy

Similar Jobs

Instawork - Retail Enterprise Account Executive

Instawork

San Francisco, California, United States (Hybrid)
1 Day ago
Trendyol - Data Science Team Lead - Dolap

Trendyol

İstanbul, İstanbul, Türkiye (Hybrid)
4 Months ago
Rovio  - Lead/Principal Data Engineer

Rovio

Helsinki, Uusimaa, Finland (On-Site)
1 Day ago
OLIVER Agency - Junior Copywriter

OLIVER Agency

Mumbai, Maharashtra, India (On-Site)
23 Hours ago
ION - Internship - Data Science

ION

Milan, Lombardy, Italy (On-Site)
6 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

OLIVER Agency - Junior Designer

OLIVER Agency

Mumbai, Maharashtra, India (On-Site)
23 Hours ago
Netflix - Data Engineer (L4) - Security

Netflix

Los Gatos, California, United States (Hybrid)
2 Weeks ago
OLIVER Agency - Influencer Marketing Manager

OLIVER Agency

Mumbai, Maharashtra, India (On-Site)
4 Hours ago
Warner Bros Games - Senior Analytics Engineer

Warner Bros Games

Hyderabad, Telangana, India (Hybrid)
4 Months ago
The Walt Disney Company - Sr. Principal Software Engineer - Identity

The Walt Disney Company

New York, New York, United States (On-Site)
3 Months ago
N-iX - Senior/Lead Data Engineer

N-iX

Ukraine (Remote)
2 Weeks ago
Dream Sports - SDE 2 - ML & Data Platform

Dream Sports

Mumbai, Maharashtra, India (On-Site)
7 Months ago
ByteDance - Backend Software Engineer, Data Engineering

ByteDance

Singapore (On-Site)
6 Months ago
NBC universal - Sr. Database Engineer

NBC universal

(Remote)
18 Hours ago
Attentive - Staff Machine Learning Engineer

Attentive

San Francisco, California, United States (Hybrid)
6 Months ago

Get notifed when new similar jobs are uploaded

Jobs in San Francisco, California, United States

Google - Open Career Opportunities, GFiber

Google

Mountain View, California, United States (On-Site)
5 Months ago
The Walt Disney Company - Senior Software Engineer - Front End/Roku

The Walt Disney Company

Bristol, Connecticut, United States (On-Site)
2 Weeks ago
Google - Manufacturing Test Development Engineering Lead, Machine Learning

Google

Sunnyvale, California, United States (On-Site)
2 Weeks ago
Genies - Lead Machine Learning Engineer, 3D Gen AI & Graphics

Genies

Los Angeles, California, United States (On-Site)
2 Months ago
Sphere Entertainment Co - Specialist Social Content

Sphere Entertainment Co

Las Vegas, Nevada, United States (On-Site)
3 Days ago
Nagarro - Associate Principal Engineer, Delivery

Nagarro

Boston, Massachusetts, United States (On-Site)
6 Months ago
Vimeo - VP, Global Revenue Operations

Vimeo

New York, New York, United States (On-Site)
1 Day ago
IManage - Partner Ecosystem Operations Analyst

IManage

Chicago, Illinois, United States (Hybrid)
1 Month ago
Studio Wildcard - Senior Gameplay Programmer

Studio Wildcard

Redmond, Washington, United States (Hybrid)
3 Months ago
Google - Staff Software Engineer, Platforms

Google

Sunnyvale, California, United States (On-Site)
2 Weeks ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

At Instawork, we’re driven by our vision to create economic opportunity for local businesses and skilled hourly professionals in communities around the world. With a growing number of hub cities across the country in the U.S., Canada, India, and beyond, we’re looking for top talent to help rapidly scale our high-tech and high-touch labor marketplace. Our accomplished and dedicated team is passionate about our mission and committed to crafting revolutionary products, all with the backing of our world-class investors, including Benchmark, Spark Capital, Craft Ventures, Greylock Capital, Y Combinator, and more!


Se habla español.

Atlanta, Georgia, United States (Hybrid)

San Francisco, California, United States (Hybrid)

Miami, Florida, United States (Hybrid)

Nashville, Tennessee, United States (Hybrid)

Phoenix, Arizona, United States (Hybrid)

Los Angeles, California, United States (Hybrid)

New York, New York, United States (Hybrid)

Chicago, Illinois, United States (Hybrid)

San Francisco, California, United States (On-Site)

View All Jobs

Get notified when new jobs are added by Instawork

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug