Senior Strategic Account Manager

3 Days ago • 8 Years + • $150,000 PA - $235,000 PA

Job Summary

Job Description

As a Senior Strategic Account Manager at Socure, you will own major existing accounts, drive sales, and build ongoing consultative relationships. You will be the main point of contact throughout the post-sales customer journey, from onboarding to renewal, creating and implementing strategic account plans. Responsibilities include partnering with sales teams, acting as a trusted advisor, identifying expansion opportunities, managing timelines, coordinating technical resources, and analyzing customer data. This role involves managing enterprise accounts and leading relationships, requiring excellent communication, organizational skills, and a proactive approach. You will be a key member of Socure’s Growth team. Salary range: $150,000 - $235,000.
Must have:
  • 8+ years of Account Management experience
  • Experience managing complex enterprise accounts
  • Proven track record of quota achievement
  • Excellent communication and presentation skills
  • Strong organizational skills and bias for action
  • Self-starter approach and adaptability
  • Salesforce knowledge
  • SaaS background
  • Analytical capabilities with data storytelling

Job Details

At Socure, we’re on a mission—to verify 100% of good identities in real time and eliminate identity fraud from the internet.

Using predictive analytics and advanced machine learning trained on billions of signals to power RiskOS™, Socure has created the most accurate identity verification and fraud prevention platform in the world. Trusted by thousands of leading organizations—from top banks and fintechs to government agencies—we solve real, high-impact problems at scale.

As a remote-first company, Socure fosters a culture of autonomy, collaboration, and continuous learning. Our teams are empowered to take ownership, move fast, and build technology that drives real-world change. Recognized by Forbes, Deloitte, and Inc. as one of the fastest-growing and most innovative companies in tech, we’re just getting started–come join us.

Explore SocureLife and help us redefine digital trust.

About the role: 

We are looking for a Senior Strategic Account Manager to join and be a key member of Socure’s Growth team. In this role, you'll own major existing accounts, drive sales, ongoing, consultative relationships and be the face of Socure throughout the post-sales customer journey - from onboarding to implementation to renewal - and create and implement strategic account plans focused on enterprise-wide deployments of products and services.

Responsibilities:

  • Partner with our Direct and Channel Sales Teams to develop, scale, and grow our post-sales Account Management function 

  • Act as a trusted advisor to customers and successfully establish relationships throughout the customer’s organization

  • Identify expansion and up-sell opportunities, new use cases, and play a key role in renewing enterprise customer contracts

  • Manage time-to-revenue timelines following contract signing, including product delivery, integration between customer infrastructure and company SaaS service, and sign-offs

  • Coordinate technical resources needed for up-sell opportunities and support issues, and own status reporting to support revenue projections

  • Act as an escalation point for renewals strategy, critical account issues, and ongoing account planningAnalyze customer data to identify and propose new ideas and processes to prevent issues and increase product usage

  • Quickly absorb new information via Socure University training program and external sources to become an expert on our solutions

Qualifications: 

  • BA/BS required

  • Minimum 8 years experience in Account Management, with at least three years as a Strategic Account Manager, or similar role

  • Experience managing complex enterprise accounts and leading the relationship at all levels of the institution from executive to business owners

  • A proven track record of quota achievement and demonstrated career stability

  • Excellent communication and presentation skills

  • Attention to detail, strong organizational skills, and a bias for action

  • A self-starter approach to work and the ability to adapt and thrive in rapidly changing circumstances

  • Salesforce knowledge

  • SaaS background 

  • Analytical capabilities and the ability to tell a story with data

Salary Disclosure:

Base Salary range: $150,000-160,000

OTE Salary range: $225,000-$235,000

This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job related factors. Socure's compensation and rewards package for full time roles includes a market competitive salary, equity,  comprehensive benefits, and, for applicable roles, commissions plans or an annual discretionary performance bonus. This position is eligible for a generous sales incentive bonus. 

#LI-Remote, #remote

 

Explore SocureLife to learn more and check out Socure’s Career Page.

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About The Company

Socure is the leading platform for digital identity verification and trust. Its predictive analytics platform applies artificial intelligence and machine learning techniques with trusted online/offline data intelligence from email, phone, address, IP, device, velocity, and the broader internet to verify identities in real time. The company has more than 2,000 customers across the financial services, government, gaming, healthcare, telecom, and e-commerce industries, including four of the top five banks, seven of the top 10 card issuers, three of the top MSBs, the top payroll provider, the top credit bureau, the top online gaming operator, the top Buy Now, Pay Later (BNPL) providers, and over 250 of the largest fintechs. Marquee customers include Chime, SoFi, Varo, Robinhood, Public, Stash, Gusto, and DraftKings. Socure customers have become investors in the company including Citi Ventures, Capital One Ventures, MVB Bank, and Synchrony. Additional investors include Accel, T. Rowe Price, Bain Capital Ventures, Tiger Global, Commerce Ventures, Scale Venture Partners, Sorenson, Flint Capital, Two Sigma Ventures, and others.


Socure has received numerous industry awards and accolades, including named to the 2021 & 2022 Forbes Cloud 100 List, Forbes’ Fintech 50 List 2021, and Forbes’ America’s Best Startup Employers 2021, being named to CB Insights: The Fintech 250 for the third year in a row, being awarded Best New Technology Introduced Over the Last 12 Months—Data and Data Services at the 2020 American Financial Technology Awards (AFTAs), being ranked number 70 in Deloitte’s Technology Fast 500™, being listed as a Gartner Cool Vendor, being recognized by Forbes as one of the Top 25 Machine Learning Startups to Watch, being awarded Finovate’s Award for Best Use of AI/ML, to name a few. Founder/CEO Johnny Ayers has also been recognized by Goldman Sachs as one of the 100 Most Intriguing Entrepreneurs of 2021 and as an EY Entrepreneur of the Year 2022.

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