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Senior Support Engineer

Senior Support Engineer

3 Weeks ago • 3 Years + • Administrative • Research & Development

About the job

5 skills required for this role

Test your skills to join the top 1% applicants for this job

pandas

unix

python

numpy

mysql

Job Description

Senior Support Engineer needed for a large international investment fund's MetaSystems project. This role involves providing first-level support to users, troubleshooting issues, identifying root causes, and implementing solutions. The position also requires improving system efficiency by developing Python applications for automation and adding telemetry for enhanced system visibility. Responsibilities include reproducing problems, proposing solutions, writing Python applications using libraries like Celery, and working with databases such as MySQL in a Unix-based environment.

Must have:

Min 3 years IT experience
Problem-solving skills
Python programming (Celery)
MySQL familiarity
Unix environment experience
Keen eye for detail

Good to have:

NumPy
Pandas

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Project description

Large international investment fund has a position in MetaSystems project - a simulation environment that we develop internally to support research, testing and generation of a class of Alphas known as Metas.

Responsibilities

The role of the MetaSystem Support Engineer is two-fold:

(i) the engineer is to provide first-level support for the users to handle any issues that may occur. This would involve reproducing the problem, identifying the root cause, and to propose/implement solutions to them;

(ii) to improve the efficiency of the system by developing tools to automate various parts of the system. This would involve writing Python applications to help with certain tasks, as well as adding telemetry to allow us to have more visibility into the various parts of the system.

Skills

Must have

Min 3 years of experience in IT

Enjoys problem solving and working in a dynamic and fast paced environment

Able to program in Python as well as some exposure to relevant libraries such as Celery

Have a keen eye for detail and able to delve deep into problems to solve them.

Familiarity with databases such as MySQL

Comfortable working in a Unix based environment

Nice to have

NumPy, Pandas

Other

Languages

English: B2 Upper Intermediate

Seniority

Senior

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About The Company

Luxoft

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Luxoft, a DXC Technology Company (NYSE: DXC), is a digital strategy and software engineering firm providing bespoke technology solutions that drive business change for customers the world over. Acquired by U.S. company DXC Technology in 2019, Luxoft is a global operation in 44 cities and 21 countries with an international, agile workforce of nearly 18,000 people. It combines a unique blend of engineering excellence and deep industry expertise, helping over 425 global clients innovate in the areas of automotive, financial services, travel and hospitality, healthcare, life sciences, media and telecommunications.

DXC Technology is a leading Fortune 500 IT services company which helps global companies run their mission critical systems. Together, DXC and Luxoft offer a differentiated customer-value proposition for digital transformation by combining Luxoft’s front-end digital capabilities with DXC’s expertise in IT modernization and integration. Follow our profile for regular updates and insights into technology and business needs.