Senior Systems Operations Analyst

Why Nasdaq

When you work at Nasdaq, you’re working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting an inclusive culture where we’re all valued for our unique perspective.

Here, you will work for a global tech leader committed to breaking down barriers to inclusive prosperity. We see technology as a means to free people up to work together more productively and effectively by centralizing data, analytics, and market intelligence.

Here, we’re committed to building a more diverse and inclusive workforce. Not only is it our responsibility to do better, but we also need representative voices to power the fresh thinking that is vital for our business and our clients.

What We Offer

This is a permanent full-time role based in Bonifacio Global City, Taguig following a hybrid work model setup (at least 2 in office days per week).

You can expect an autonomous but fast-paced work environment where you are recognized for your results and ability to drive things forward. Every day brings many opportunities to learn & grow and rewards with a global impact we create.

In return, you will receive HMO coverage for you and your dependents, employee stock purchase plan, equity grant, retirement plan, annual bonus, free counseling sessions, subscription to e-learning platforms, fitness, wellness and more.

What You Will Do

We are looking for a Senior Systems Operations Analyst to join our Technical Operations team!

Our team’s main responsibilities are to provide active 24/7 Technical Operations surveillance and support Major Incident Management process.

In this position, you will be responsible for daily technical operations including monitoring and support for many of Nasdaq-provided services, handling incidents for both internal and external customers, working on operational process and procedure improvements.

• Perform real-time monitoring of systems for software/hardware errors, failures and capacity issues; investigate, diagnose and bring up the issues to senior associates

• Follow procedures for startup, shutdown and recovery of core systems; supervise batch processes

• Address order entry and market data connectivity issues with clients, exchanges, market centers and network providers

• Review system capabilities, department workflow and scheduling requirements

• Review security of operating systems

• Perform recovery procedures, scheduling and backups; get involved into resolution when needed

What We Expect

• Degree in Computer Science, Information Systems or related IT experience

• At least 3+ years of IT related experience

• Experience in working with Linux System administration, Network, Infrastructure monitoring, Application support/operations or related areas.

• Have a drive and enjoy working in a fast-paced, high pressure, goal-oriented environment

• Amenable to work in a night-shift schedule (12hr shift, Friday and/or Saturday to Monday)

Does It Sound Like You?

Please follow through by clicking the “Apply” link and submitting your application. If your skills and experience are a match, we will be in touch soon. In the meantime, please visit our website and social media channels to learn more about our innovative business, inclusive culture and discover why Nasdaq Manila is Great Place To Work certified!

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.