Senior Systems Travel Engineer - Esports Event Technology

Esports Event Technology

At Riot Games, we’re committed to delivering unforgettable esports experiences to fans around the globe. With the growth of the Riot Games Arena and our Remote Broadcast Centers (RBCs), we’re scaling our technological capabilities to innovate world-class tournaments for League of Legends, VALORANT, and Wild Rift.

Riot engineers bring deep knowledge of specific technical areas but also value the opportunity to work across multiple domains. As a Systems Engineer in the Esports Event Technology (EET) Team, you will support a team focused on building, supporting and maintaining the infrastructure, tooling and applications that power Riot's esports events around the world. You will work in a self-guiding, cross-functional team with highly skilled individuals to ensure that Riot's infrastructure is capable of supporting all Riot Esports initiatives. 

This role will require international travel as we support global and regional events. Expected travel is up to 40% per year and this role will based at the Riot Games Arena - Berlin, GE

Responsibilities:

• Serve as the SME for technical systems, applications and services that power our live events around the world.
• Designing, supporting and maintaining our global esports infrastructure and systems.
• Working on a diverse, cross-functional team.
• Collaborate across departments and mentor engineering teammates.
• Training and coaching our TechOps teams on technical processes and procedures to ensure successful events & efficient operations.
• Working a non-standard schedule.

Required Qualifications:

• 3-5+ years as a Systems, Support or Infrastructure Engineer with a focus on building consumer or player facing products.
• Ability to travel domestically and internationally to support Riot Esports events.
• Experience with Ansible and Terraform for automation and configuration management.
• Experience with Jenkins for CI/CD pipeline automation.
• Experience with virtualization technologies (e.g., VMware, Hyper-V, Proxmox, AOS).
• Experience with Docker.
• Experience with imaging and deployment tools (e.g., FOG, SCCM, Autopilot)
• Experience operating & maintaining live services on Linux and Windows base, including handling emergent issues and troubleshooting
• Hands-on experience with server and network hardware installation, configuration, and troubleshooting.

Physical Requirements:

• Occasionally required to lift 10/15 kilograms.
• Occasionally required to push/pull road cases.

Desired Qualifications:

• Experience building or maintaining global infrastructure, systems at scale.
• Experience managing monitoring and alerting solutions.
• Experience with scripting languages like Go, Python, Powershell, or Bash.
• Experience using GIT for version control.
• Experience with cloud platforms (e.g., AWS, Azure).
• RHCE/RHCSA certification.

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about the experiences of players, this could be the role for you!

Our Perks:

We offer medical, dental, and vision plans that cover you, your spouse/domestic partner, and children. Life insurance, parental leave, plus short-term and long-term disability coverage are also available. Riot will support your retirement benefits with a company match, and double down on your donations of time and money to non-profit charitable organizations. Balance between work and personal life is encouraged with open paid time off, and a play fund so you can broaden and deepen your personal relationship with games.

Let's Thrive Together:

Because together we are better. It's our policy to provide equal employment opportunity for all applicants and members of Riot Games.

We know that fresh and varied perspectives will make us better at what we do, so however you identify and whatever background you bring with you, we're excited to hear from you. Don't be discouraged if you feel you don't fully meet every single one of the requirements for a particular role, there's always room for growth at Riot. If you spot a role that will make you want to jump out of bed in the morning, we are waiting to hear from you! Don't forget to include a resume. We receive many applications, but we'll notice a fun, well-written intro that shows us you Dare to Dream and Execute with Excellence.