Sr. Technical Program Manager, Emerging Business

Introduction to the Team

Join the Emerging Business Technology team and help shape the future of non-core monetization at Expedia Group. We're building a modular, extensible platform that powers advertising, insurance, affiliate, and strategic partnership solutions across the travel ecosystem. Our mission is to deliver personalized, scalable value to travelers and partners alike by leveraging intelligent data platforms, templated UI components, and AI-driven optimization. As part of this high-performing and empowered team, you’ll contribute to rapid partner onboarding, continuous experimentation, and innovative feature development—all with a focus on operational excellence and business impact. We’re a collaborative group driving $1B+ in revenue growth and expanding global reach with new solutions and strategic alliances. If you're passionate about delivering impactful technology at scale, this is the team for you.  

Are you passionate about improving and optimizing technical operations within an organization? Does leading complex initiatives to streamline processes, establish standards and drive continuous improvement across multiple engineering organizations excite you? Do you enjoy combining your strong technical expertise with strong program management skills to raise the bar on operational excellence?  

If so, here is an excellent opportunity for you and we will love to hear from you. We are seeking a Senior Technical Program Manager who can help drive Operational Excellence across Emerging Business Technology team and play a pivotal role in driving helping us develop world class technology to solve for Advertising, Insurance, Affiliates and Strategic Partnerships.    

In this role, you will: 

• Design, build and drive strategy and execution plan for ambiguous and highly complex technical program(s) requiring coordination across functions, teams & organizations.   

• Partners with the leadership to understand and ensure program’s connection to the overarching technical and business strategy  

• Establish and improve Technical Operational Excellence metrics to build highly reliable, available and scalable products  

• Design processes and frameworks across the organization to fuel continuous improvement to technical operations (includes but not limited to Incident Management, Cloud Cost, Service modernization, Compliance, CI/CD, developer productivity, etc.) 

• Enables optimum organizational efficiency by taking a whole systems approach and thinking across boundaries by ensuring all components (people, product, process, and technology) are identified and accounted for.  

• Define program governance, and build program roadmap by integrating timelines and milestones across program tracks, identifying and aligning areas of synergy or dependency  

• Continuously evaluate the progress of program(s) and make adjustments (e.g., to task order or timeline) to keep the program on track and deliver business unlocks.   

• Leverage experience to anticipate and identify risks in advance of impacts and lead proactive mitigation of issues and risks.   

• Establish working relationships with stakeholders and builds rapport to become a trusted advisor to identify and mitigate strategic issues and effectively handle trade-offs between cost, schedule, and customer benefit  

• Utilize technical knowledge and communication skills to generate and design comprehendible, broadly-applicable and differentiated communications for various internal and external audiences   

• Provide architectural and design input, with ability to dive deep into technical details as required.  

Experience and Qualifications:

• Bachelor’s degree in a technical field such as computer science, computer engineering or related field required. MS or other related advanced degree preferred.  

• 10+ years of experience in software development  

• 7+ years of experience running technology-related programs delivering platform solutions using agile development techniques across distributed teams to build scalable solutions.  

• Previous Experience in leading large scale complex Operational Excellence programs  is a plus 

• Strong technical acumen is a must.  

• Capability to quickly grasp business context & execute with strategic approaches.  

• Strong leadership, negotiation, and execution skills with the ability to influence multi-functional teams and key decision maker; drive results, deliver, and excel.  

• Being big picture focused while skilled at zeroing in on the product and engineering details and delivering continuous improvement  

• Storytelling and persuasive influencing techniques that build trust with team and partners and establish long-term relationships  

• Solid understanding of software engineering principles and development practices  

• Passionate about driving improvements to performance, scalability, and tech health.  

• Proactively contributes to cross team collaboration and leads alignment of work with broader initiatives.   

• Adaptable to a rapidly changing landscape, while handling multiple responsibilities  

• Excellent written and spoken communication skills   

• Experience with tools such as JIRA and Confluence.