シニアテクニカルプログラムマネジャー(エンジニアリングイネーブルメント)Senior Technical Program Manager(Engineering Enablement)

1 Month ago • 5 Years + • Quality Assurance • Product Management

About the job

Job Description

As a Senior Technical Program Manager, you will drive platform initiatives to ensure that millions of players experience fast, reliable, and scalable PlayStation online services. You will lead teams and programs to successful outcomes, champion AI-driven test case generation and automated compliance for backend services, and help shape the future of quality assurance and platform reliability. Responsibilities include driving platform programs, collaborating with stakeholders to define and implement requirements, acting as the product owner, overseeing Platform Engineering initiatives, providing visibility into progress, risks, schedules, and timelines, managing relationships across 20+ interdependent teams, building strong lines of communication, driving alignment on requirements, identifying and resolving blockers across internal and external teams, representing Platform Engineering and operations in key settings, defining and optimizing organizational processes (e.g., incident and change management), and implementing tools and processes for automatic compliance checks across backend services.
Must have:
  • 5+ years of experience in Program and Product Management for high-volume online services
  • Experience with Agile methodologies
  • Strong communication, collaboration, and interpersonal skills
  • Ability to gather and synthesize information
Good to have:
  • Knowledge of cloud services (AWS/GCP)
  • Experience in functional testing
  • Familiarity with AI-driven testing and compliance automation projects
  • Background in managing AI projects, especially for test automation
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Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

 

As a Senior Technical Program Manager, you will drive platform initiatives to ensure that millions of players experience fast, reliable, and scalable PlayStation online services. In addition to leading teams and programs through successful outcomes, you will also champion AI-driven test case generation and automated compliance for backend services, helping to shape the future of quality assurance and platform reliability. 

Responsibilities: 

  • Drive platform programs, collaborating with stakeholders to define and implement requirements. 

  • Act as the product owner, overseeing Platform Engineering initiatives. 

  • Provide visibility into progress, risks, schedules, and timelines both internally and externally. 

  • Manage relationships across 20+ interdependent teams. 

  • Build strong lines of communication and drive alignment on requirements. 

  • Identify and resolve blockers across internal and external teams. 

  • Represent  Platform Engineering and operations in key settings. 

  • Define and optimize organizational processes (e.g., incident and change management). 

  • Implement tools and processes for automatic compliance checks across backend services. 

Requirements: 

  • 5+ years of experience in Program and Product Management for high-volume online services, with multiple major release cycles. 

  • Experience with Agile methodologies, including Scrum Master and Product Owner roles. 

  • Strong communication, collaboration, and interpersonal skills across cross-functional teams. 

  • Ability to gather and synthesize information from various sources to develop coherent strategies with engineering teams. 

Nice to Have: 

  • Knowledge of cloud services (AWS/GCP). 

  • Experience in functional testing. 

  • Familiarity with AI-driven testing and compliance automation projects. 

  • Background in managing AI projects, especially for test automation. 

シニア テクニカル プログラム マネージャーとして、プラットフォームのイニシアチブを推進し、何百万人ものプレイヤーが高速で信頼性が高く、スケーラブルな PlayStationオンライン サービスを体験できるようにします。チームとプログラムを成功に導くだけでなく、AI 駆動型のテスト ケース生成とバックエンド サービスの自動コンプライアンスを推進し、品質保証とプラットフォームの信頼性の未来を形作ることにも貢献します。
 

業務内容:

  • プラットフォーム プログラムを推進し、関係者と協力して要件を定義および実装します。
  • プロダクトオーナーとして行動し、プラットフォーム エンジニアリングの取り組みを監督します。
  • 社内外の進捗、リスク、スケジュール、タイムラインを可視化します。
  • 20 を超える相互依存するチーム間の関係を管理します。
  • 強力なコミュニケーション ラインを構築し、要件の調整を推進します。
  • 社内外のチーム全体の障害を特定し、解決します。
  • 主要な設定でプラットフォーム エンジニアリングと運用を担当します。
  • 組織プロセス(インシデント管理や変更管理など)を定義および最適化します
  • バックエンド サービス全体で自動コンプライアンス チェックを行うためのツールとプロセスを実装します。
     

求める実務経験及び年数:
Must

  • 複数のメジャーリリースサイクルを含む、大規模オンラインサービスのプログラムおよび製品管理における 5 年以上の経験。
  • スクラムマスターやプロダクトオーナーの役割を含むアジャイル手法の経験。
  • 部門横断的なチーム間での優れたコミュニケーション、コラボレーション、対人スキル。
  • さまざまなソースから情報を収集して統合し、エンジニアリング チームと一貫した戦略を策定する能力。

Want

  • クラウドサービス(AWS/GCP)に関する知識。
  • 機能テストの経験。
  • AI 駆動型テストおよびコンプライアンス自動化プロジェクトに関する知識。
  • AI プロジェクト、特にテスト自動化の管理に関する経験。

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

 

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About The Company

Sony Interactive Entertainment, the company behind PlayStation, pushes the boundaries of entertainment and innovation, starting from the launch of the original PlayStation in Japan in 1994. Today, we continue to deliver innovative and thrilling experiences to a global audience through our PlayStation line of products and services that include generation-defining hardware, pioneering network services, and award-winning games. Headquartered in San Mateo, California, with global functions in California, London, and Tokyo, and game development studios around the world as part of PlayStation Studios, we believe that the power of play is borderless. Sony Interactive Entertainment is a wholly owned subsidiary of Sony Group Corporation.


For more information about our company, please visit SonyInteractive.com. For more information about PlayStation products, please visit PlayStation.com.


Want to take your career to the next level? Search open job vacancies at any of the Sony Interactive sites by visiting playstation.com/careers/

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