Senior Technical Program Manager, Platform

23 Hours ago • 5-10 Years

About the job

SummaryBy Outscal

Duolingo seeks a Senior Technical Program Manager to lead cross-functional initiatives. You'll partner with various teams, leverage technical expertise, and drive decisions to ensure timely and smooth project launches. Must have experience in commercial software products and client-service architecture.

Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!

At Duolingo, you’ll join a team that cares about finding innovative solutions to complex technical problems, running countless experiments (300+ at a time!) with our massive user base to make data-driven decisions, and educating our users and employees alike. You’ll have limitless learning opportunities, mentorship and collaboration with world-class minds, and a variety of projects with large scopes — while doing work that’s both fun and meaningful. 

Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.


  You will...

  • Own the delivery of strategic, high-impact cross-functional initiatives from conceptualization to launch
  • Partner with functions across the company—such as engineering, QA, product management, and executive leadership—to ensure communication and alignment across teams and to further collaboration across functions
  • Leverage deep technical expertise to develop detailed plans with key milestones and goals, identify and mitigate risks, solve for dependencies, remove impediments, and ensure timely and smooth project launches
  • Identify issues impacting delivery efficiency company-wide and quickly take action to resolve them, working collaboratively with leadership and other relevant partners
  • Drive decisions when difficult tradeoffs must be made; serve as a role model for navigating problems with an analytical approach and calming demeanor
  • Guide and train others on standard processes so that all product and engineering teams run more smoothly thanks to you, even when you are not involved day to day.

 

  You have...

  • Experience working on commercial software products and their underlying infrastructure, with an understanding of client-service architecture
  • Proven track record in communicating technical issues effectively to technical and non-technical partners at different levels of the organization
  • Proven ability to build and implement detailed plans accounting for ambiguity, dependencies, and technical complexity in an agile environment
  • Flexibility to adjust plans based on new information without losing a beat while keeping morale high
  • Outstanding leadership and influence in a matrix environment
  • Ability to operate effectively even with only high-level direction
  • Ability to thrive in a fast-paced, start-up environment
  • Demonstrated self-direction, with a desire both to learn new techniques and guide others

 

  Requirements...

  • 5+ years of experience as TPM, Engineering Lead, or Manager
  • B.S. or M.S. in Computer Science or equivalent degree or experience
  • Ability to relocate to New York, NY

 

  Exceptional candidates will have...

  • 10+ years of software engineering, systems engineering or similar experience, in addition to project/program management experience
  • Deep experience with AWS
  • Experience working with teams and technical projects distributed across the globe
  • Experience running projects that include machine learning and large datasets
  • Experience articulating business questions, and using available data to find answers that translate into business recommendations

Take a peek at how we care for our employees' holistic well-being with our benefits here.

We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact your recruiter.

Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice.

About The Company

Duolingo is the world’s most popular way to learn a language. Our mission is to develop the best education in the world and make it universally available.


Founded in 2011 by Luis von Ahn and Severin Hacker, Duolingo is the most downloaded education app in the history of the App Store and in 2019 became the top-grossing education app worldwide. The app has been awarded Apple's iPhone App of the Year and Android's Best of the Best.


Learning a new language used to be expensive; we believe it should be free. Over 1.2 billion people are learning a second language and most of them are learning English to improve their lives.


Learning a new language is hard; we believe it can be fun. We use bite-sized lessons that feel like playing a game to keep our learners motivated. 


With over 500 million learners we have unprecedented data insights on how people learn. Our teams of language learning scientists, machine learning engineers, and AI experts use this data to constantly improve our effectiveness. We’re building a future in which the highest-quality education is accessible to all. 


Duolingo has raised US $138 million from investors including Union Square Ventures, Capital G (formerly Google Capital), NewView Capital, Kleiner Perkins Caufield & Byers, Drive Capital, Ashton Kutcher and Tim Ferriss.


Duolingo has been named to: BuiltIn's Best Places to Work (2023), Fast Company Best Workplaces for Innovators (2022), Fast Company 10 Most Innovative Education Company (2022), Best Machine Learning Startups for by Glassdoor (2020), Forbes' "Next Billion Dollar Startups" (2019), CNBC's Disruptor 50 (2018, 2019), Fortune's "Change the World" list (2019), TIME Magazine's Genius Companies (2018), Fast Company's "Most Innovative Companies" (2017, 2018, 2020), Inc.'s "Best Places to Work" (2018), Entrepreneur's "Top Company Cultures" (2018).

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