Senior Technical Writer

Overview:

SOFTSWISS continues to expand the team and is looking for Technical Writer. We need a true, experienced, and accomplished professional who shares our culture and values to join our team.

As a technical writer, you are going to deliver user guides, release notes, microcopy, and technical documentation including API docs—reference and conceptual parts.

Our tools: Docusaurus, Redocly, Swagger, Git, GitLab, VS Code, Mailchimp, Confluence, Jira.

Key Responsibilities:

• Create, edit, and maintain procedural documentation including but not limited to user guides, how-tos and tutorials, FAQs, and glossaries
• Create, edit, and maintain technical documentation including but not limited to API documentation, description of configuration files
• Create release notes
• Create microcopy
• Work closely with writers, integration managers, developers, product owners, business analysts, QA team, and others
• Mentor other technical writers on best practices and processes

Requirements:

• Minimum of 3+ years of experience in technical documentation
• Proven experience in writing user guides in explanatory and procedural styles for multiple audiences
• Excellent knowledge of Microsoft Style Guide, Google Developer Style Guide, or similar
• At least one year of experience in API writing, familiarity with API documentation tools
• English not lower than C1 and higher
• Russian not lower than C1 and higher
• Experience in writing release notes
• Experience in UX-writing
• Experience with Git
• Knowledge of any markup languages
• Proficiency with managing Confluence content
• Experience in writing and proofreading of content, especially technology-related content
• Excellent communication skills, both written and verbal
• Critical thinking
• Proactiveness and initiative
• Must be a self-motivator who works well independently and in a team environment with little direct supervision
• Ability to influence and communicate effectively with both technical and non-technical people

Nice to have:

• Writing for gambling or fintech domains
• Ability to read and understand any programming language
• Example of user guides you've created
• Example of APIs you’ve created

What we offer:

• Full-time work opportunities and flexible working hours
• An opportunity to work within a dynamic and creative team
• Involvement in exciting projects in a rapidly growing company
• Professional growth and development opportunities
• A collaborative environment where your input makes a difference
• Comprehensive Mental Health Programme
• Private insurance
• Sports program compensation
• Free online English lessons
• An additional 1 Day off per calendar year
• Generous referral program
• Training, internal workshops, and participation in international professional conferences and corporate events

About us:

SOFTSWISS is an international company, and an iGaming software expert. We don't only follow iGaming market trends, we create them! SOFTSWISS is a recognised industry leader in iGaming software solutions development, covering almost all aspects of the iGaming industry. The company has an international team and an official presence in several countries. Projects powered by SOFTSWISS receive numerous awards and accolades from industry media.

Our mission:

Changing the iGaming industry through technological innovation.