Senior Technical Writer

1 Year ago • All levels • Editorial

Job Summary

Job Description

As a Senior Technical Writer at Storyteq, you will lead the development of a comprehensive documentation strategy and partner portal. You will evaluate existing documentation, establish best practices, and create an organized knowledge base. You will collaborate with product, engineering, implementation, and partnership teams. Responsibilities include creating documentation on product configuration, best practices, and implementation standards. You will also manage the partner portal project, hire and mentor writers, and ensure documentation remains up-to-date. This role is crucial for supporting Storyteq's scaling ambitions and enabling third-party implementation partners to successfully sell and implement the SaaS Content Marketing Platform.
Must have:
  • Lead documentation strategy and partner portal development.
  • Evaluate and improve existing documentation.
  • Translate complex product configurations into clear documentation.
  • Work with product, engineering, and implementation teams.
  • Create guides on product configuration and implementation standards.

Job Details

Hi, we are Storyteq! 👋🏼

Storyteq is an end-to-end Content Marketing Platform recognised as a leader for three years in a row in the Gartner Magic Quadrant for CMP and in 2025 is the only product to be named leader in both DAM & CMP for Gartner!

Storyteq CMP helps marketing and creative teams in top brands to gain control of their campaign workflows, scale their creative production and localise on-brand content so they can activate engaging campaigns that go-to-market faster.

Since 2009, Storyteq has been helping hundreds of marketing and creative teams in top brands to gain control of their campaign workflows, market faster while reducing creative production costs and leverage local marketing activation with on-brand content, at scale.

Our endless curiosity and relentless commitment to our customers lies at the heart of our approach to solving problems. This common mission is weaved into our values: we take risks (be bold), thrive on change (move fast), and lead with trust (stay familiar).

About the job

As our Senior Technical Writer, you will play a critical role in transforming our documentation strategy to support our scaling ambitions. You'll lead the development of a comprehensive partner portal that will enable third-party implementation partners to successfully sell and implement our SaaS Content Marketing Platform. This is a strategic initiative that will directly impact our company's growth trajectory.

Working at the intersection of product, engineering, implementation, and partnership teams, you'll evaluate existing documentation, establish best practices, and create an organized, accessible knowledge base that clearly explains how our highly configurable product works. This is an opportunity to build something from the ground up and make a significant impact on our business.

Your main responsibilities: 

  • Lead the development of a comprehensive documentation strategy and partner portal to support third-party implementation partners
  • Evaluate existing documentation across the organization and create a coherent plan to consolidate, organize, and improve it
  • Establish documentation templates, style guides, and standards to ensure consistency and clarity
  • Translate complex product configurations and implementation processes into clear, accessible documentation
  • Work closely with product, engineering, and implementation teams to understand the intricacies of our platform
  • Research and recommend the most appropriate documentation platform for our partner portal needs
  • Create comprehensive guides on product configuration, best practices, and implementation standards
  • Manage the partner portal project from conception to launch
  • Hire and mentor other technical writers
  • Gather and incorporate feedback from internal teams and implementation partners to continuously improve documentation
  • Ensure all documentation remains up-to-date with new product versions, releases, and features

Similar Jobs

Anthology  Inc  - Senior Software Engineer II

Anthology Inc

Bengaluru, Karnataka, India (Hybrid)
4 Months ago
Capgemini - WEB SDK + ADOBE ANALYTICS + ADOBE LAUNCH

Capgemini

Hyderabad, Telangana, India (On-Site)
1 Month ago
velotio technologies  - Senior Automation Engineer

velotio technologies

Maharashtra, India (Remote)
2 Months ago
Veeam Software - Backend Engineer

Veeam Software

Warsaw, Masovian Voivodeship, Poland (On-Site)
1 Month ago
Tide - Staff Data Engineer

Tide

Hyderabad, Telangana, India (Hybrid)
2 Months ago
Paper Stacking games - Senior Copywriter (Story Writer) - UE Research

Paper Stacking games

Shanghai, China (On-Site)
3 Weeks ago
DevRev - Demand Generation Content Writer

DevRev

Chennai, Tamil Nadu, India (On-Site)
1 Month ago
Rockstar Games - Technical Writer

Rockstar Games

New York, United States (On-Site)
1 Month ago
WebFX - Remote Copywriter: Technology & SaaS

WebFX

South Africa (Remote)
8 Months ago
Cognite - Technical Writer

Cognite

Oslo, Oslo, Norway (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

EveryMatrix - Broadcast Engineer

EveryMatrix

Batumi, Adjara, Georgia (On-Site)
3 Months ago
Dialpad AI - Revenue Accountant

Dialpad AI

Pasig, Metro Manila, Philippines (On-Site)
2 Months ago
Workato - Solutions Consultant

Workato

Palo Alto, California, United States (On-Site)
3 Weeks ago
cyara - Application Support Engineer (NOC Engineer)

cyara

Hyderabad, Telangana, India (Hybrid)
1 Year ago
Glean - Solutions Engineer

Glean

Palo Alto, California, United States (On-Site)
1 Month ago
Notion - Corporate Finance

Notion

San Francisco, California, United States (On-Site)
1 Month ago
GoMotive - Sales Recruiter

GoMotive

Pakistan (Remote)
1 Month ago
Saviynt - Enterprise Account Executive

Saviynt

Munich, Bavaria, Germany (Remote)
4 Months ago
Canva - Software Asset Management (SAM) Capability Lead

Canva

Auckland, Auckland, New Zealand (Remote)
3 Weeks ago
e2 open - Associate Accountant (Fresher)

e2 open

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Birmingham, England, United Kingdom

Lighthouse Games - Senior Services Engineer

Lighthouse Games

Royal Leamington Spa, England, United Kingdom (Hybrid)
1 Month ago
Tesla - Service Technician / Automotive Mechanic

Tesla

Lincoln, England, United Kingdom (On-Site)
4 Months ago
Aardman  - Experienced Electricians

Aardman

Bristol, England, United Kingdom (On-Site)
2 Weeks ago
Bondex - Senior 3D Stylized Environment Artist

Bondex

London, England, United Kingdom (Remote)
10 Months ago
Ninja theory - IT Positions

Ninja theory

Cambridge, England, United Kingdom (On-Site)
4 Days ago
Aristocrat - IT Service Delivery Manager

Aristocrat

London, England, United Kingdom (On-Site)
1 Month ago
kinesthetic games - Senior Animation / Combat Programmer

kinesthetic games

Guildford, England, United Kingdom (On-Site)
1 Month ago
Media molecule - Senior Designer (Environments)

Media molecule

London, England, United Kingdom (Hybrid)
3 Months ago
Jagex - Senior Animator

Jagex

Cambridge, England, United Kingdom (Hybrid)
1 Month ago
Rockstar Games - Associate Lighting Artist

Rockstar Games

Edinburgh, Scotland, United Kingdom (On-Site)
2 Weeks ago

Get notifed when new similar jobs are uploaded

Editorial Jobs

Qualcomm - Technical Writer, Senior

Qualcomm

Bengaluru, Karnataka, India (On-Site)
1 Month ago
Critical mass - Freelance Copywriter

Critical mass

Los Angeles, California, United States (On-Site)
3 Weeks ago
GIANTS Software - Publishing Assistant

GIANTS Software

Erlangen, Bavaria, Germany (On-Site)
10 Months ago
Penrose studios - Mobile Shader Writer

Penrose studios

San Francisco, California, United States (On-Site)
4 Years ago
Adyen - Senior Corporate Communications Writer

Adyen

Amsterdam, North Holland, Netherlands (On-Site)
1 Month ago
Autodesk - Technical Writer 4 (API)

Autodesk

Bengaluru, Karnataka, India (On-Site)
3 Weeks ago
Zuru - Technical Writer

Zuru

Kolkata, West Bengal, India (On-Site)
1 Month ago
WebMD - Office Manager / Editorial Assistant

WebMD

Paris, Île-de-France, France (On-Site)
1 Month ago
Matellio - Senior Technical Content Writer

Matellio

Jaipur, Rajasthan, India (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Storyteq helps creative leads and marketing teams in top global brands to scale their creative production so they can improve their creative workflows, stay on-brand, and go-to-market faster. Use our self-serve platform to quickly scale creative production by making elements of a video, banner, or static ad dynamic or ‘swappable’, such as the text field, scenes, products, or Calls to Action, enabling high-speed ad personalization and enhancing Dynamic Creative Optimization opportunities. Brands like Heineken, AON, and Mentos work with tailor-made templates every day to create, scale, and deliver creative assets in infinite variations and formats.

Amsterdam, North Holland, Netherlands (Hybrid)

Amsterdam, North Holland, Netherlands (Hybrid)

Auckland, Auckland, New Zealand (Hybrid)

Auckland, Auckland, New Zealand (Remote)

Amsterdam, North Holland, Netherlands (Hybrid)

Amsterdam, North Holland, Netherlands (Hybrid)

Amsterdam, North Holland, Netherlands (Hybrid)

Amsterdam, North Holland, Netherlands (Hybrid)

Amsterdam, North Holland, Netherlands (Hybrid)

Birmingham, England, United Kingdom (Remote)

View All Jobs

Get notified when new jobs are added by storytq

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug