Senior UX Architect

GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab.

Thanks to products like Duo Enterprise, and Duo Workflow, customers get the benefit of AI at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier. All team members are encouraged and expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact across our global organisation.

About the role

As a UX Architect embedded in the Organizations group, you’ll shape the structural experience of GitLab by defining foundational models, navigation systems, and an information architecture that scales across our entire platform. This pivotal initiative aims to simplify administration, enhance scalability, and improve the experience for large-scale organizations and their end users.

In this role, you’ll define the conceptual models and frameworks that support GitLab’s expanding hierarchy, ensuring structural consistency and platform-wide scalability. You’ll play a key role in shaping the long-term vision for the Organizations experience, aligning system-level design with GitLab’s strategic goals. Your work will also support a migration strategy that ensures the transition is compelling and valuable as we iterate to reach the long-term vision.

This is a highly visible and impactful role. You’ll work across a wide area to align teams on a common framework, support feature migration, and ensure a cohesive experience for both administrators and daily users. Success in this role will require excellent product understanding, systems thinking, and the ability to influence decisions at scale.

By joining this team, you’ll play a critical role in shaping the future of GitLab while leaving a lasting mark on a product that impacts millions of users. This is also a chance to grow as a UX leader, helping define and evolve the UX Architect role at Gitlab while working alongside talented designers and cross-functional partners across the company.

What You’ll Do  

• Define core interaction and information models for GitLab’s hierarchy and how users move between levels.
• Shape platform-wide navigation, context-switching rules, and contextual awareness.
• Develop inheritance models for settings, permissions, and data visibility.
• Contribute to strategies for migrating features into the new Organization layer.
• Lead architectural reviews across teams to identify inconsistencies and align on IA standards.
• Create guidelines, best practices, and governance processes that can guide future development and maintain long-term consistency.
• Partner with Product Designers to evolve practical patterns into reusable models.
• Serve as an advocate and partner for long-term UX strategy across multiple teams.

What You’ll Bring 

• Extensive experience designing and evolving IA and interaction models for complex platforms.
• A systems-thinking mindset and comfort working across multiple teams and scopes.
• Strong ability to shape and communicate long-term architectural vision.
• Familiarity with enterprise-scale products and multi-tenant models.
• Confidence in navigating ambiguity and aligning cross-functional partners with the re.
• A collaborative, documentation-first approach suited to GitLab’s asynchronous culture.

About the team

At GitLab, UX Architects collaborate closely with product managers, engineers, UX researchers, technical writers, and other product designers to create cohesive, scalable, and systematic user experiences across the platform.

Here are some links with extra information:

• UX Department team page
• Pajamas design system

How GitLab will support you

• Benefits to support your health, finances, and well-being
• All remote, asynchronous work environment
• Flexible Paid Time Off 
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave 
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.