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Senior UX Writer and Content Designer, Applied AI

Senior UX Writer and Content Designer, Applied AI

1 Month ago • 6-8 Years • Editorial • Product Design

About the job

4 skills required for this role

Add these skills to join the top 1% applicants for this job

innovation

content-strategy

cross-functional

game-texts

Job Description

As a Senior UX Writer and Content Designer in Google's Applied AI division, you'll be a key advocate for Google's design principles, crafting compelling and user-friendly text for Generative AI and Conversational AI products. You will work collaboratively with cross-functional teams (product managers, engineers, marketing) to shape product narratives and ensure a cohesive user experience across multiple platforms. Responsibilities include developing innovative UX writing and content design solutions, building alignment among stakeholders, establishing and improving content processes, and influencing project priorities. This role requires a deep understanding of UX principles and experience working on enterprise platforms with diverse user personas. You'll drive content strategy across Customer Engagement products, unifying offerings into a cohesive portfolio and contributing to the innovation and development of cutting-edge Generative AI applications.

Must have:

Bachelor's degree or equivalent experience
6+ years experience in writing/UX writing/content design
Experience with enterprise platforms & diverse personas
Lead content strategy projects
Collaboration with cross-functional teams

Good to have:

5 years agency experience & executive interaction
3 years in a cross-functional tech organization
Information architecture development experience

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
6 years of experience in writing, editorial, marketing, UX writing, content design, or related, as well as leading content strategy projects.
Experience working on enterprise platforms designed for a range of personas, including technical users.
Include a portfolio, website, or any other relevant link to your work in your resume (providing a viewable link or access instructions).

Preferred qualifications:

5 years of experience in writing, editorial, marketing, or UX writing in an agency setting and interacting with executive leadership.
3 years of experience working in an involved, cross-functional technology organization.
Experience developing information architecture for product suites.

About the job

As a UX writer, you are an advocate for Google design, shaping product experiences by creating useful, meaningful text that helps users complete tasks. You help set the vision for content and drive cohesive product narratives across multiple platforms and touch points. As a stellar writer, your portfolio of work demonstrates content that simplifies and beautifies the overall user experience. You work with people in a variety of UX design-related jobs including researchers, product managers, engineers, marketing and customer operations. Collaborating with each, you strive to establish cohesive language and a unified voice across products and platforms. You regularly use empathy, logic and data to inform content choices and recommendations that include the right words and sometimes complementary data and images.

In this role, you will be working at the intersection of Generative AI and Conversational AI. You will drive innovation and product development to meet the demands of the competitive Generative AI application market. You will be driving content strategy across the Customer Engagement products, helping to unify our offerings into a cohesive portfolio.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

Advocate for all UX functions as essential to the product life-cycle.
Drive the development of innovative UX writing and content design solutions to complex user, product, and business issues.
Build alignment by collaborating with product managers, team members, and other cross-functional stakeholders (e.g.,marketing, legal, engineering) to develop a product narrative, goal, mission, or principles.
Lead the establishment and improvement of holistic UX writing and content design processes, systems, frameworks or patterns across multiple teams or products.
Influence the development of priorities across projects to balance tactical efforts in alignment with larger project goals.

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About The Company

Google

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.