Senior UX Writer

About Nintendo of America: From the launch of the Nintendo Entertainment System™ more than 30 years ago, Nintendo’s mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo’s iconic and cherished franchises including Mario™, Donkey Kong™, The Legend of Zelda™, Metroid™, Animal Crossing™, Pikmin™ and Splatoon™ across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks.

Based in Redmond, Wash., Nintendo of America serves as headquarters for Nintendo’s operations in the Americas. We are an equal opportunity employer offering a welcoming and inclusive environment in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company’s website at https://www.nintendo.com/.

DESCRIPTION OF DUTIES:

• Use writing and content design skills to craft clear, concise UI text for the customer experience across multiple channels.

• Drives content strategy that ensures accessibility and consistency across channels and languages while accelerating the timeline of deliverables to developers and vendors

• Own and manage UX content documentation.

• Anticipate user needs based on objectives and explore innovative solutions to address issues through content, images, multi-media assets, using empathy, logic, and data.

• Champion brand standards for voice and tone across all UX content

• Sets standards and drive adherence to UX writing and accessibility best practices. Build and maintain a UX writing foundation by creating style guides, writing processes, collaborative guidelines, and content lifecycle management procedures.

• Leads and drives the adoption of UX writing tools, technologies, and frameworks including content research and metrics.

• Provide leadership, direction, and mentorship to junior writers and act as a subject matter expert for UX writing.

• Work closely and collaboratively with business stakeholders to ensure a balance between compliance and user experience.

SUMMARY OF REQUIREMENTS:

• Minimum of five (5) to seven (7) years of experience in UX writing, editorial, marketing, copy writing, or related, as well as leading content strategy projects in an agency or consumer brand setting.

• 3 - 5 years of experience interacting with cross-functional business leadership

• 3 - 5 years of experience working in a complex, cross-functional technology organization

• Experience in UX-focused navigation and communication writing and shaping content for multi-channel projects.

• Experience developing information architecture for complex documentation sets or product suites, including localization and accessibility best practices.

• Expertise in SEO and WCAG Accessibility standards

• Working knowledge of the design process and general UX design principles

• Experience using and managing content management tools

• Proven ability to present to all levels within an organization, both verbally and in writing

• Experience with large, well-known consumer brands and/or agency is a plus

• Up-to-date knowledge of the video game industry (preferred)

• Bachelor's degree in English, Creative Writing, Journalism, Communication, Literature, a related field, or equivalent practical experience

Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role

This position is hybrid in Redmond, WA. Hybrid positions require regular onsite work following the schedule and guidelines for their division. This position is not open to fully remote status at this time.

This position includes a base salary range of $102,500 - $164,000 annually, potential for a semi-annual discretionary performance bonus, and a comprehensive benefits package that includes medical, dental, vision, 401(k), and paid time off. Please see our Benefits & Perks page for more benefits information.