Tesla Motors seeks a Service Advisor in Chatswood, NSW, Australia. Responsibilities include handling customer inquiries via phone, email, and in-person; assessing technical issues and escalating to the Shop Foreman/Service Manager as needed; accurately documenting all data in the Dealer Management System; conducting transactions and explaining corrections; communicating estimated completion times and providing updates; coordinating vehicle delivery/pickup; and following up with customers to ensure satisfaction. The ideal candidate will possess strong customer service skills, technical acumen, and the ability to work effectively in a team environment. Experience with Dealer Management Systems and Microsoft Office is required. Automotive retail experience is a plus.