Service Advisor

2 Months ago • All levels • Miscellaneous

Job Summary

Job Description

Tesla seeks a Service Advisor in Timisoara to provide exceptional customer service for vehicle servicing. Responsibilities include managing customer communication across digital and physical platforms, scheduling appointments, providing product education, and supporting the workshop team. The ideal candidate is passionate about Tesla's mission, possesses strong communication and problem-solving skills, and is comfortable with technology. They will act as a Tesla brand ambassador, ensuring seamless and efficient service experiences for customers. This role involves coordinating repairs, managing data, and supporting invoicing processes.
Must have:
  • Excellent customer service skills
  • Strong communication (English & Romanian)
  • Proficient in using technology & systems
  • Passionate about Tesla's mission
  • Problem-solving and solution-oriented
  • Automotive repair knowledge
Perks:
  • Career development and training
  • Competitive salary and benefits
  • Tesla stock options or cash award
  • Positive work atmosphere
  • Innovative projects and technologies

Job Details

What to Expect

At Tesla, our Service Advisors consistently coordinate a seamless experience for customers servicing their vehicles. They constitute Tesla’s front line and are our brand ambassadors, supporting our mission to accelerate the world’s transition to sustainable energy.

As an Service Advisor, you will support customers from the moment they walk through our door or schedule a service visit to returning their vehicle, managing communication across physical and digital platforms. We’ve created one of the most innovative vehicles ever made, and you will help ensure an equally innovative service experience.

To succeed at Tesla, you must be energetic, highly organized, and smart working. You should have a passion for the brand and the ability to create exceptional customer experiences.

We Offer:

Career Development and Training: At Tesla, you have the opportunity for personal and professional growth through regular performance reviews, targeted training, and development opportunities (e.g., high-voltage training, management training)

Company Culture: Immerse yourself in our inspiring company culture, where innovation, teamwork, and passion are at the forefront

Innovative Projects and Technologies: You have the chance to work on groundbreaking projects and technologies that shape the future of the automotive industry and sustainable energy.

Benefits and Perks: You can expect a competitive salary and benefits package, which includes Tesla stock options or a cash award.

Engaged Team and Positive Work Atmosphere: Work in a dedicated and motivated team characterized by a great atmosphere and excellent teamwork. Be part of a team that contributes to a sustainable future and renewable energy.


What You’ll Do


  • Provide Customer service: Provide the highest level of customer service throughout ownership experience across physical and digital platforms
  • Tesla Ambassador: Confidently communicate with customers as a Tesla ambassador through digital channels, phone and face-to-face to provide scheduling/status updates, product education, Tesla App education and answer any questions using customer friendly language
  • Support: Pull vehicle logs, accurately recording repair orders, interactions and data into our systems, supporting with invoicing and payment
  • Customer Service: Partner closely with the workshop to guarantee we service our customers’ cars efficiently and seamlessly

What You’ll Bring


  • Tesla's mission: You are passionate about Tesla's mission and our products and have the desire to share this enthusiasm with others
  • Adaptable: Thrive in a fast-paced, ever-changing environment with multiple priorities while maintaining attention to detail
  • Good communicator: Excellent communication skills and ability to establish and maintain strong working relationships with both internal stakeholders and customers
  • Solution-oriented: Possess an understanding of automotive techniques related to repair and servicing of vehicles
  • Digitally savvy:  ability to adopt and adapt quickly to new technology and systems
  • Language skills: Able to communicate, read, and write effectively in the English language and Romanian
  • Eligible: You have a valid driver's license

Similar Jobs

Socialpoint - Senior Producer - Marketing Analytics

Socialpoint

Barcelona, Catalonia, Spain (Hybrid)
2 Weeks ago
Phantom FX - Junior IO Data Support

Phantom FX

Chennai, Tamil Nadu, India (On-Site)
3 Months ago
Huemn - Creative director

Huemn

Hyderabad, Telangana, India (On-Site)
6 Months ago
ByteDance - Senior Software Engineer - Generative AI

ByteDance

San Jose, California, United States (On-Site)
2 Months ago
Lakshya Digital - VFX Artist

Lakshya Digital

Maharashtra, India (On-Site)
1 Month ago
Tesla - Service Technician Apprenticeship

Tesla

Flanders, Belgium (On-Site)
2 Months ago
Tesla - Service Technician Apprentice

Tesla

Ville-la-Grand, Auvergne-Rhône-Alpes, France (On-Site)
2 Months ago
Tesla - Service Technician Apprentice

Tesla

Saint-Priest, Auvergne-Rhône-Alpes, France (On-Site)
2 Months ago
Tesla - Service Technician / Automotive Mechanic

Tesla

Manchester, England, United Kingdom (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Google - Cloud Program Manager, Google Cloud

Google

Atlanta, Georgia, United States (On-Site)
1 Day ago
NVIDIA - System Software Application Engineer

NVIDIA

Taipei City, Taiwan (On-Site)
3 Months ago
Google - Program Manager, Data Governance

Google

Chicago, Illinois, United States (On-Site)
1 Week ago
Rockstar Games - AI/Gameplay Programmer (Mid/Senior Level)

Rockstar Games

Oakville, Ontario, Canada (On-Site)
2 Months ago
Coupa Software - Lead Software Engineer - .Net

Coupa Software

Hyderabad, Telangana, India (On-Site)
6 Months ago
Activision - Principal Level Designer

Activision

Warsaw, Masovian Voivodeship, Poland (On-Site)
3 Weeks ago
Limit Break - Senior Site Reliability Engineer

Limit Break

Tokyo, Japan (On-Site)
1 Month ago
PwC - Assurance Technology Risk & Quality Manager

PwC

Dublin, County Dublin, Ireland (On-Site)
6 Months ago
Google - Strategic Partnerships Manager, T1 Apps

Google

Singapore, Singapore (On-Site)
1 Day ago
Ready Player Me - Technical Artist

Ready Player Me

Estonia (Remote)
5 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Timișoara, Timiș, Romania

Amazon Games - QA Specialist - Functionality

Amazon Games

Bucharest, Bucharest, Romania (On-Site)
1 Week ago
Google - Software Engineer II, Fitbit Health Platform

Google

Bucharest, Bucharest, Romania (On-Site)
1 Week ago
Google - Software Engineer II, Mobile, Wear OS

Google

Bucharest, Bucharest, Romania (On-Site)
1 Week ago
Ubisoft - Animator

Ubisoft

Bucharest, Bucharest, Romania (Hybrid)
3 Weeks ago
Funcom - Environment Artist - Internship

Funcom

Bucharest, Bucharest, Romania (On-Site)
1 Month ago
Tesla - Service Manager

Tesla

Timișoara, Timiș, Romania (On-Site)
2 Months ago
ASSIST Software - C++ Developer

ASSIST Software

Suceava, Suceava County, Romania (On-Site)
5 Months ago
PwC - Developing Senior Auditor

PwC

Bucharest, Bucharest, Romania (Hybrid)
1 Month ago
Amazon Games - QA Engineer - Development

Amazon Games

Bucharest, Bucharest, Romania (On-Site)
1 Week ago
Google - HR Process Owner (Central and Eastern Europe), People Operations

Google

Bucharest, Bucharest, Romania (On-Site)
1 Week ago

Get notifed when new similar jobs are uploaded

Miscellaneous Jobs

Tesla - Service Technician Apprentice

Tesla

Bailly-Romainvilliers, Île-de-France, France (On-Site)
2 Months ago
Tesla - Service Technician Apprenticeship

Tesla

Tilburg, North Brabant, Netherlands (On-Site)
2 Months ago
Tesla - Dual Apprenticeship/Practical-Oriented Dual Study - Mechanical Engineering

Tesla

Prüm, Rhineland-Palatinate, Germany (On-Site)
2 Months ago
Playtech - Online Game Presenter (Portuguese)

Playtech

Magdalena Del Mar, Lima Province, Peru (On-Site)
3 Months ago
Tesla - Automotive Mechatronics Technician Apprenticeship

Tesla

Zürich, Zurich, Switzerland (On-Site)
2 Months ago
Tesla - Field Service Technician, Electrical Engineering, Innsbruck

Tesla

Tyrol, Austria (On-Site)
2 Months ago
Tesla - Automotive Technician

Tesla

Düsseldorf, North Rhine-Westphalia, Germany (On-Site)
2 Months ago
Tesla - Industrial Mechanic Apprenticeship (m/w/d) 2025

Tesla

Rhineland-Palatinate, Germany (On-Site)
2 Months ago
Build A Rocket Boy - Working Student, Consulting & Strategy

Build A Rocket Boy

Cologne, North Rhine-Westphalia, Germany (On-Site)
2 Months ago
Tesla - Supervisor Technical Support – Residential Products

Tesla

North Holland, Netherlands (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Tesla is an internet company. Follow us to receive our company updates and job postings.

Kalsdorf Bei Graz, Styria, Austria (On-Site)

North Holland, Netherlands (On-Site)

İstanbul, Türkiye (On-Site)

Brandenburg, Germany (On-Site)

Huddinge, Stockholm County, Sweden (On-Site)

Rhineland-Palatinate, Germany (On-Site)

London, England, United Kingdom (On-Site)

View All Jobs

Get notified when new jobs are added by Tesla

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug