Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change.
By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses.
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The Service Delivery Manager (SDM) role provides the operational point of contact for the Client and Delivery Management community into operations, for customers who receive service from Endava’s Application Management service offer. The SDM is responsible for assuring the introduction, delivery and improvement of services to the committed Service Level Agreements (SLAs).
The role holder will need the confidence to operate across all the Delivery Units, drawing on technical, operational and support resources to deliver tasks within agreed deadlines, to resolve client issues and implement processes to help drive the operational and commercial effectiveness of Applications Management services.
Discover some of the global benefits that empower our people to become the best version of themselves:
At Endava, we’re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.