Service Manager - Wrocław

At Tesla, our Service Managers are the front-line leaders of our Service operation. In this role, you will be responsible for delivering an exceptional service experience to our customers, developing team members, managing day-to-day operations, and ensure Tesla Service meets the needs of our customers as well as our employees. We hire leaders who want to run a service business and be a part of our critical mission to accelerate the world’s transition to sustainable energy.

Our Service Managers consistently deliver excellent results across all aspects of the business; customer satisfaction; people leadership; operations; and financials. To succeed at Tesla, you must be energetic, highly organized, and smart working as well as having a passion for true leadership and our brand.

We offer:

Career Development and Training: At Tesla, you have the opportunity for personal and professional growth through regular performance reviews, targeted training, and development opportunities (e.g., high-voltage training, management training)

Company Culture: Immerse yourself in our inspiring company culture, where innovation, teamwork, and passion are at the forefront

Innovative Projects and Technologies: You have the chance to work on groundbreaking projects and technologies that shape the future of the automotive industry and sustainable energy.

Benefits and Perks: You can expect a competitive salary and benefits package, which includes Tesla stock options or a cash award.

Engaged Team and Positive Work Atmosphere: Work in a dedicated and motivated team characterized by a great atmosphere and excellent teamwork. Be part of a team that contributes to a sustainable future and renewable energy.

Leadership:  You need to be a leader and a team-player

Take ownership, and create a culture of trust and accountability

Brand Enthusiasts:  You love to change the status quo and work well in high-pressure situations. Exceptional prioritization and time management skills are essential for success

Strategist: Be strategic and proactive. You must think and plan ahead to give your team the tools they need to be successful

Technical background: You have a strong technical aptitude, and a great interest to acquire in- depth knowledge about every role and process in your Service Center. Our Service Managers lead by example, and have a deep understanding of everything moving on the shop floor

Self-awareness and flexibility: you are self-aware, flexible and open-minded

Client oriented: You are an advocate for your team and your customers. Your success depends on theirs

Ensure a safe working environment: you ensure a safe working environment for both employees and customers, taking responsibility for EHS and safety training within the Service Centre