At Tesla, our Service Managers are the front-line leaders of our Service operation. In this role, you will be responsible for delivering an exceptional service experience to our customers, developing team members, managing day-to-day operations, and ensure Tesla Service meets the needs of our customers as well as our employees. We hire leaders who want to run a service business and be a part of our critical mission to accelerate the world’s transition to sustainable energy.
Our Service Managers consistently deliver excellent results across all aspects of the business; customer satisfaction; people leadership; operations; and financials. To succeed at Tesla, you must be energetic, highly organized, and smart working as well as having a passion for true leadership and our brand.
We offer:
Career Development and Training: At Tesla, you have the opportunity for personal and professional growth through regular performance reviews, targeted training, and development opportunities (e.g., high-voltage training, management training)
Company Culture: Immerse yourself in our inspiring company culture, where innovation, teamwork, and passion are at the forefront
Innovative Projects and Technologies: You have the chance to work on groundbreaking projects and technologies that shape the future of the automotive industry and sustainable energy.
Benefits and Perks: You can expect a competitive salary and benefits package, which includes Tesla stock options or a cash award.
Engaged Team and Positive Work Atmosphere: Work in a dedicated and motivated team characterized by a great atmosphere and excellent teamwork. Be part of a team that contributes to a sustainable future and renewable energy.
Leadership: You need to be a leader and a team-player
Take ownership, and create a culture of trust and accountability
Brand Enthusiasts: You love to change the status quo and work well in high-pressure situations. Exceptional prioritization and time management skills are essential for success
Strategist: Be strategic and proactive. You must think and plan ahead to give your team the tools they need to be successful
Technical background: You have a strong technical aptitude, and a great interest to acquire in- depth knowledge about every role and process in your Service Center. Our Service Managers lead by example, and have a deep understanding of everything moving on the shop floor
Self-awareness and flexibility: you are self-aware, flexible and open-minded
Client oriented: You are an advocate for your team and your customers. Your success depends on theirs
Ensure a safe working environment: you ensure a safe working environment for both employees and customers, taking responsibility for EHS and safety training within the Service Centre
Experience: Experience of working within the automotive industry is preferable, but not a must
People leader background: Proven background as an exceptional people leader
Performance: Performs well in an agile, fast-paced environment where things can change very quickly
Proven experience of working within a business at both strategic and operational levels
Understanding of legal employee right: you possess understanding of local legal employment rights and processes
Ability to adapt to constantly changing/fluctuating targets and business needs
Proven ability to build strong relationships with other business areas, stakeholder management
Motivation: Strong drive to motivate a team, to engage, develop and facilitate others to achieve and succeed
A calm, considered approach with exceptional communication skills
MS Office Knowledge: Good knowledge of MS Office
Communication Skills: Able to communicate, read, and write effectively in Polish and English language
Driving license: Must have and continue to maintain a valid driving license and safe driving record
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