Service Reliability Engineer

2 Months ago • All levels • Software Development & Engineering

Job Summary

Job Description

As a Service Reliability Engineer, you will be responsible for maintaining and managing the IT infrastructure, including networks and storage systems. You will monitor system performance, troubleshoot issues, and ensure high availability. You will also provide technical support for business-critical applications, collaborate with development teams, and perform root cause analysis. Furthermore, you will apply Site Reliability Engineering (SRE) principles to improve system reliability, develop automated monitoring tools, utilize infrastructure as code, and conduct regular capacity planning. You will be working in a fast-paced environment within an ITIL framework.
Must have:
  • Experience in IT infrastructure management and support.
  • Working within an ITIL framework.
  • Strong understanding of application support processes and tools.
  • Knowledge of cloud services and infrastructure management.
  • Proficiency in scripting and automation (e.g., Bash, Python).
  • Experience with monitoring and logging tools.
Perks:
  • Competitive salary package, share plan, performance bonuses.
  • Career coaching and global career opportunities.
  • Internal development programmes for management.
  • Complex projects, rotations, internal tech communities.
  • Hybrid work and flexible working hours.
  • Global internal wellbeing programme.
  • Access to wellbeing apps.

Job Details

Company Description

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change.
By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses.
From prototype to real-world impact - be part of a global shift by doing work that matters.

Job Description

Infrastructure Support: 

  • Maintain and manage the organization's IT infrastructure, networks, and storage systems. 
  • Monitor system performance and troubleshoot issues to ensure high availability and performance. 
  • Implement and manage cloud infrastructure services, ensuring scalability and reliability. 

Application Support: 

  • Provide technical support for business-critical applications, addressing issues and ensuring minimal downtime. 
  • Collaborate with development teams to deploy new applications. 
  • Perform root cause analysis for application failures and implement preventative measures. 

Reliability Engineering: 

  • Apply Site Reliability Engineering (SRE) principles to improve system reliability and performance. 
  • Develop and maintain automated monitoring, alerting, and reporting tools. 
  • Utilise infrastructure as code (IaC) practices to automate and manage infrastructure deployments. 
  • Conduct regular availability and capacity planning and performance tuning. 

Qualifications

  • Proven experience in IT infrastructure management and support; particularly with Windows Server and VMware.  
  • Working within an ITIL framework. 
  • Strong understanding of application support processes and tools.  
  • Knowledge of cloud services (e.g., Azure) and cloud infrastructure management.  
  • Proficiency in scripting and automation (e.g., Bash, Python, Powershell, Kusto Query Language (KQL), Terraform).  
  • Experience with monitoring and logging tools (e.g., Dynatrace, VeeamOne, Azure Monitor).  
  • Strong problem-solving skills and ability to work in a fast-paced environment. 

Additional Information

Discover some of the global benefits that empower our people to become the best version of themselves:

  • Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;   
  • Career Development: Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership;
  • Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;
  • Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme;
  • Health: Global internal wellbeing programme, access to wellbeing apps;
  • Community: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations.

At Endava, we’re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.

Similar Jobs

eBay - Associate Manager

eBay

Salt Lake City, Utah, United States (On-Site)
2 Months ago
hogarth - Digital Project Manager

hogarth

Manila, Metro Manila, Philippines (On-Site)
2 Months ago
Epic Games - Senior UI Programmer, UEFN

Epic Games

(On-Site)
4 Months ago
endava - Software Developer (Kotlin or Java)

endava

Sydney, New South Wales, Australia (On-Site)
1 Month ago
Qualcomm - Kernel Debug Engineer

Qualcomm

Hyderabad, Telangana, India (On-Site)
3 Months ago
Apple - Applications Software Engineer, App Store Client

Apple

Seattle, Washington, United States (On-Site)
2 Months ago
Globalization Partners - Principal Software Engineer

Globalization Partners

Northern Ireland, United Kingdom (Remote)
2 Months ago
Qualcomm - Senior IP Physical Design Engineer

Qualcomm

Noida, Uttar Pradesh, India (On-Site)
2 Months ago
Zscaler - Sales Engineer

Zscaler

Rochester, New York, United States (Remote)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Toast - Bilingual Mandarin Northern New Jersey Emerging Markets Account Executive

Toast

Hackensack, New Jersey, United States (Hybrid)
1 Month ago
Marsh McLennan - Senior Employee Benefits Consultant

Marsh McLennan

Edinburgh, Scotland, United Kingdom (Hybrid)
2 Months ago
gitlab - Commercial Account Executive Mid Market - France

gitlab

France (Remote)
1 Month ago
Abridge - Operations Program Manager, Impact

Abridge

Pittsburgh, Pennsylvania, United States (Hybrid)
2 Months ago
Studio Camelia - Customer Success Manager (F/H/X)

Studio Camelia

Montpellier, Occitanie, France (Hybrid)
3 Weeks ago
Alpha Sense - Strategic Account Executive, Global, Corporate

Alpha Sense

New York, United States (Remote)
2 Months ago
Capgemini - SAP BTP Consultant

Capgemini

India (On-Site)
2 Months ago
Lionbridge Games - Community Coordinator

Lionbridge Games

Quebec, Canada (Hybrid)
5 Months ago
GoTo Group - Merchant Marketing Senior Associate - Incubation

GoTo Group

Jakarta, Indonesia (On-Site)
1 Month ago
Guru Studio - 2D Nuke Compositing Artist

Guru Studio

Toronto, Ontario, Canada (Remote)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Bucharest, Bucharest, Romania

The Globel Talent Co - Virtual Assistant/Contracts Administrator (German-speaking)

The Globel Talent Co

Bucharest, Romania (Remote)
6 Months ago
PwC - Sustainability Senior Consultant

PwC

Bucharest, Bucharest, Romania (On-Site)
6 Months ago
Iron Mountain - Data Analyst, DOC

Iron Mountain

Romania (Remote)
2 Weeks ago
endava - Senior Business Analyst

endava

Iași, Iași County, Romania (On-Site)
1 Month ago
endava - Mendix Developer

endava

Iași, Iași County, Romania (On-Site)
2 Months ago
luxsoft - Information Security Architect

luxsoft

Bucharest, Bucharest, Romania (On-Site)
3 Months ago
Thales - Data Analyst

Thales

Bucharest, Bucharest, Romania (Hybrid)
2 Months ago
Veeam Software - Inside Sales Representative with Italian

Veeam Software

Bucharest, Bucharest, Romania (On-Site)
3 Months ago
endava - Senior ServiceNow Business Analyst

endava

Timișoara, Timiș, Romania (On-Site)
1 Month ago
deel. - Senior Backend Engineer, Node.js + AWS

deel.

Romania (Remote)
2 Weeks ago

Get notifed when new similar jobs are uploaded

Software Development & Engineering Jobs

Canonical - Alliances Field Engineer

Canonical

(Remote)
2 Months ago
Nice - Software Engineer

Nice

Manila, Metro Manila, Philippines (Hybrid)
1 Month ago
Internet Brands - Software Engineer

Internet Brands

Eagan, Minnesota, United States (On-Site)
2 Months ago
Vercel - Engineering Manager, Turbopack

Vercel

San Francisco, California, United States (Hybrid)
2 Months ago
cyara - Sr Software Engineer

cyara

Hyderabad, Telangana, India (Hybrid)
3 Weeks ago
Dream Games - Software Engineer

Dream Games

İstanbul, Türkiye (On-Site)
1 Year ago
Qualcomm - Low Power Design Engineer

Qualcomm

Austin, Texas, United States (On-Site)
2 Months ago
Capgemini - Senior Software Engineer

Capgemini

Noida, Uttar Pradesh, India (On-Site)
3 Months ago
Intel  - Firmware Engineer

Intel

Bengaluru, Karnataka, India (On-Site)
3 Weeks ago
Patel Greene - Roadway Engineer

Patel Greene

Sarasota, Florida, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

About The Company

London, England, United Kingdom (Hybrid)

Bogotá, Bogota, Colombia (Hybrid)

Monterrey, Nuevo Leon, Mexico (On-Site)

Warsaw, Masovian Voivodeship, Poland (Hybrid)

São Paulo, State Of São Paulo, Brazil (On-Site)

Guadalajara, Jalisco, Mexico (On-Site)

Rosario, Santa Fe Province, Argentina (Hybrid)

Monterrey, Nuevo Leon, Mexico (Hybrid)

Kraków, Lesser Poland Voivodeship, Poland (Hybrid)

St. Louis, Missouri, United States (On-Site)

View All Jobs

Get notified when new jobs are added by endava

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug