Service Technician/Assembler

2 Months ago • All levels • Administrative

Job Summary

Job Description

As a Trek Service Technician/Assembler, you'll perform a variety of tasks daily, focusing on bike repair and maintenance. This involves troubleshooting and servicing various bikes, installing accessories, and working closely with customers. You'll be the first to handle new bike models and build relationships with customers, ensuring their gear is in top condition. You'll closely support the Service Manager, acting as the department's face when they are unavailable. Excellent customer service, communication, and problem-solving skills are crucial. The role requires attention to detail and a willingness to learn and adapt to new service methods and technologies.
Must have:
  • Stellar customer service
  • Excellent communication skills
  • Attention to detail
  • Willingness to learn
  • Problem-solving abilities
Perks:
  • Flexible and fun company culture
  • Competitive health care
  • Flexible Spending Accounts (FSA)
  • 401(k) with match and Employee Stock Ownership Plans (ESOP)
  • Tuition Reimbursement up to $15,000
  • Employee discounts on all products
  • Deep partner retail discount

Job Details

A bit about us 

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!
 

Job Location

Trek Store Fresno Sunnyside

Summary

Job Description

As a Trek Service Technician/Assembler, no one day is the same as the last. This job is all about caring for bikes so their owners love riding them. You’ll troubleshoot repairs and service all kinds of bikes on the spot and install the awesome accessories customers select for their new bike! You’ll also be the first to have your hands on brand new models before they hit the sales floor. Most importantly, you’ll build relationships with people who trust you to keep their gear running flawlessly. This role closely supports the Service Manager. When the Service Manager is not available, you are the face of the department to customers.

We’re looking for a teammate with stellar customer service chops and a willingness to learn. Because you’ll constantly be speaking with customers to evaluate issues and recommend repairs, we value fantastic hospitality skills above prior shop experience. This role requires elevated skills in communication, leadership and problem solving.

What you’ll bring to the team

  • Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task
  • Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days
  • Top-notch communication skills
  • Impressive attention to detail and a love for tinkering ‘til you figure it out
  • Eagerness to learn the ins and outs of servicing bicycles
  • A desire to continually learn proper service methods and new technologies

Compensation Range

Hourly Rate $16.00 - $30.00

Trek Benefits

•    Flexible and fun company culture
•    Competitive health care -- PPO & HDHP medical plan options
•    Flexible Spending Accounts (FSA)
•    401(k) with match and Employee Stock Ownership Plans (ESOP)
•    Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
•    Employee discounts on all product
•    Deep partner retail discount

We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws.  This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

We are an E-Verify employer.

For more information, please click on the following links:
E-Verify Participation Poster: English / Spanish
E-Verify Right to Work Poster: English | Spanish

Similar Jobs

CloudHire - Product Designer

CloudHire

India (Remote)
5 Months ago
Square Enix - Merchandise Coordinator

Square Enix

El Segundo, California, United States (On-Site)
2 Months ago
2K - Lead Environment Artist

2K

Montréal, Québec, Canada (Hybrid)
5 Months ago
Eleven Labs - Sr. Account Executive - Japan

Eleven Labs

Tokyo, Japan (Remote)
8 Months ago
Trek - Assembler - Part Time Seasonal

Trek

Madison, Wisconsin, United States (On-Site)
2 Months ago
Skillz - Executive Assistant I

Skillz

Las Vegas, Nevada, United States (On-Site)
1 Month ago
Tesla - Apprenticeship: Systems Integration Specialist

Tesla

Brandenburg, Germany (On-Site)
1 Month ago
Milestone - Senior Database Engineer

Milestone

Sofia, Sofia City Province, Bulgaria (Hybrid)
2 Months ago
The Walt Disney Company - Desktop Support Specialist

The Walt Disney Company

Sydney, New South Wales, Australia (On-Site)
5 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Unity - Channel Operations Specialist

Unity

Seoul, South Korea (On-Site)
5 Months ago
Tesla - Customer Experience Specialist, Delivery (Part Time)

Tesla

Bristol, England, United Kingdom (On-Site)
1 Month ago
Scientific Games  - Senior Field Service Engineer

Scientific Games

Georgia, United States (Remote)
1 Month ago
Phoenix Labs - Senior Services Engineer - Dauntless

Phoenix Labs

Canada (Remote)
2 Months ago
Flying Bark Productions - Production Assistant

Flying Bark Productions

New South Wales, Australia (Hybrid)
1 Month ago
Electronic Arts - Server Software Engineer

Electronic Arts

Seoul, South Korea (On-Site)
2 Months ago
Nexon - Social Media Manager - Blue Archive

Nexon

El Segundo, California, United States (Hybrid)
4 Months ago
MPOWER Financing - UI/UX Designer

MPOWER Financing

Bengaluru, Karnataka, India (Hybrid)
6 Months ago
Trend Micro - Backend Engineer

Trend Micro

Manila, Metro Manila, Philippines (On-Site)
16 Years ago
The Walt Disney Company - Analyst/Senior Analyst, Analytics

The Walt Disney Company

Seoul, South Korea (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Fresno, California, United States

Riot Games - Senior Technical Artist (Rendering) - VALORANT, UI/UX

Riot Games

Los Angeles, California, United States (On-Site)
2 Months ago
Azra Games - Lead Quest Designer

Azra Games

California, United States (Hybrid)
2 Months ago
NVIDIA - Senior Site Reliability Engineer - AI Research Clusters

NVIDIA

Santa Clara, California, United States (Hybrid)
2 Months ago
Nielsen Holdings - Executive Recruiter

Nielsen Holdings

United States (Remote)
4 Months ago
Salesforce - Sales Development Representative (New Grad)

Salesforce

Atlanta, Georgia, United States (On-Site)
1 Month ago
Nintendo - Intern - User Experience

Nintendo

Redmond, Washington, United States (On-Site)
5 Months ago
Varonis  - Senior Presentation & Communications Designer

Varonis

United States (Remote)
2 Months ago
Epic Games - Game Producer

Epic Games

Cary, North Carolina, United States (On-Site)
3 Months ago
ByteDance - Network Software Engineer Intern (Network Engineering) - 2025 Summer (PhD)

ByteDance

San Jose, California, United States (On-Site)
5 Months ago
Onward Search - Java Engineer

Onward Search

San Jose, California, United States (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

Administrative Jobs

The Walt Disney Company - Assistant, Licensing Publishing Latam

The Walt Disney Company

Buenos Aires, Buenos Aires, Argentina (On-Site)
2 Months ago
Devoted Studios - IT Operations Manager

Devoted Studios

Los Angeles, California, United States (Remote)
1 Month ago
Axinous - Financial Representative, Accounts Payable

Axinous

Sahibzada Ajit Singh Nagar, Punjab, India (On-Site)
1 Month ago
Globalization Partners - Benefits Specialist

Globalization Partners

(Remote)
1 Month ago
Next Level Business Services - JDE CNC Consultant

Next Level Business Services

New Providence, New Jersey, United States (On-Site)
5 Months ago
Axon - Technical Support Engineer (Onsite) - Peachtree Corners, GA

Axon

Atlanta, Georgia, United States (On-Site)
4 Months ago
Nagarro - Associate Staff Engineer - IBM i Systems Engineer II

Nagarro

Colombia (Remote)
1 Month ago
Axinous - Commercial Sales Engineer - CEUR

Axinous

Germany (Remote)
4 Months ago
Take-Two Interactive - Senior Manager, Endpoint Systems Engineering

Take-Two Interactive

New York, New York, United States (On-Site)
2 Months ago
Wargaming - Software Engineer SpecOps (World of Tanks)

Wargaming

Nicosia, Nicosia, Cyprus (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

About The Company

California, United States (On-Site)

Edgewater, New Jersey, United States (On-Site)

Portland, Oregon, United States (On-Site)

Albuquerque, New Mexico, United States (On-Site)

Taichung City, Taiwan (On-Site)

Columbia, Maryland, United States (On-Site)

United States (Remote)

Haryana, India (On-Site)

Waterloo, Wisconsin, United States (Hybrid)

View All Jobs

Get notified when new jobs are added by Trek

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug