Tesla is seeking a Service Advisor in Heilbronn, Germany to manage the daily operations of the Service Center, oversee warranty costs, maintain the workshop and vehicles, prioritize tasks, meet deadlines, handle customer inquiries via phone and email, and ensure top-notch service. The ideal candidate possesses strong customer service skills, digital proficiency, fluent German and good English, teamwork abilities, flexibility for shift work (including weekends), and a valid EU driver's license. Responsibilities include collaborating with the Service Manager and team to organize daily workflows, monitor service center operations, and control warranty expenses. The role also involves proactive maintenance of the workshop and vehicles and efficient handling of customer issues.