Shopify Operations Manager

2 Weeks ago • All levels • Operations

Job Summary

Job Description

Onward Search seeks a Shopify Operations Manager to join a mass beauty brand's Marketing team in New York City. This full-time, hybrid role (4 days onsite) requires managing Shopify store setup, theme customization, app integrations, and troubleshooting. Responsibilities include integrating Order Desk between Shopify and other systems, ensuring data synchronization between Shopify and AMT ERP, collaborating with finance and supply chain teams, analyzing large datasets using Excel, developing automated reports, identifying system improvement opportunities, providing technical support and training, and maintaining system documentation. The ideal candidate will possess Shopify certification (preferred), proven experience in Shopify administration and operations, expertise in Order Desk and AMT ERP, strong Excel and data analysis skills, and excellent problem-solving and communication skills.
Must have:
  • Shopify administration & operations expertise
  • Order Desk & AMT ERP proficiency
  • Strong Excel & data analysis skills
  • Data synchronization & troubleshooting
  • System improvement & automation
Good to have:
  • Shopify Certification
Perks:
  • Medical, dental, vision benefits
  • 401k program

Job Details

Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands.

We’re looking for a Shopify Operations Manager to join the Marketing team at a mass beauty brand, ensuring website workflow processes lead to accurate and timely fulfillment. This is a full-time opportunity based in New York City, requiring onsite presence 4 days per week.

Key Responsibilities:

  • Manage Shopify store setup, theme customization, app integrations, and troubleshooting for optimal performance, security, and scalability.

  • Integrate and oversee Order Desk between Shopify and other systems, ensuring seamless data flow with AMT ERP and troubleshooting middleware processes.

  • Ensure accurate synchronization of inventory, orders, and customer data between Shopify and AMT ERP. Collaborate with finance and supply chain teams to streamline ERP configurations and automation.

  • Analyze large datasets using Excel, identify discrepancies, and provide actionable insights to improve data accuracy and efficiency. Develop automated reports and dashboards for data-driven decision-making.

  • Continuously identify opportunities for system improvements, conduct regular audits, and stay up-to-date with the latest Shopify technologies for enhancements.

  • Provide technical support, train teams on Shopify, Order Desk, AMT ERP, and data analysis tools, and maintain system documentation.

Qualifications:

  • Shopify Certification preferred.
  • Proven experience in Shopify administration and operations, with expertise in Order Desk and AMT ERP.
  • Strong Excel and data analysis skills, with an understanding of e-commerce workflows.
  • Excellent problem-solving, communication, and collaboration skills.

To learn more about this Shopify Operations Manager opportunity, apply now. Our recruitment team will be in touch, guide you through the interview process, and advocate on your behalf.

Employer Details:

  • Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances. Candidates must be at least 18 years old to be considered for employment. EOE/M/F/D/V/SO.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
  • Onward Search is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
  • Onward Search offers medical, dental, vision benefits, as well as a 401k program, for all eligible full time temporary assignments.
  • Onward Search is a drug-free workplace.
  • Onward Search is a nationwide staffing agency and talent solutions provider specializing in creative, marketing and technology. Our clients are continuously turning to us to fill their open positions. Therefore, there is no application deadline for this position, as we are seeking candidates for this type of role across all our clients on an ongoing basis.

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