Site Facilities Operations Manager
Job Summary
Job Description
The Site Facilities Operations Manager will oversee the operation and maintenance of critical facilities at Google data centers in Bangkok, Thailand. Responsibilities include managing operational budgets, meeting service level agreements (SLAs), deploying strategies for cost-effective operations, and leading a team. The role requires strong problem-solving skills, experience in critical facilities management (including electrical, control, and mechanical systems), and fluent communication in Thai and English. The manager will be responsible for developing and growing team members while ensuring environmental and safety standards are consistently met. This includes managing data center performance issues and outages to minimize recovery time from failures. The ideal candidate will be able to integrate Google's strategy with internal and external partners and demonstrate critical thinking and innovation in addressing data center challenges.
Must have:
- 8+ years critical facilities management experience
- Data center/mission critical facility management
- Fluent Thai & English communication
- Team management & development skills
- Budget management & cost optimization
- Problem-solving & critical thinking
Good to have:
- Collaboration with other business units
- Understanding of electrical, control, and mechanical systems
- Experience with HVAC systems
7 skills required
Job Details
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 8 years of experience in critical facilities management (e.g., facility, technical, and team management).
- Experience in site-level data center or mission critical facility management.
- Ability to communicate in Thai and English fluently to support vendor and contractor management in this region.
Preferred qualifications:
- Experience collaborating with other business units to meet company goals and standards.
- Understanding of the operations and maintenance of electrical, control systems, and mechanical systems in a critical environment.
- Ability to develop and grow team members through coaching, mentoring, and training.
- Ability to set, prioritize, and achieve business objectives.
- Excellent problem-solving skills.
About the job
The Data Center team designs and operates some of the most sophisticated electrical engineering, mechanical engineering and HVAC systems in the world. Facility Technicians at Google data centers operate, monitor and support physical facilities conditions. Some duties will include heating and cooling of air and water, power supply, generators, UPS systems, electrical distribution and control and monitoring systems. You regularly help inspect, maintain and repair various data center systems such as piping and non-critical electrical or mechanical system components). You'll provide daily assistance to senior technicians as you read blueprints/schematics, conduct tours of systems and assess their working order.You will develop creative approaches to reducing operational costs while improving overall data center efficiency. You ensure that environmental and safety standards are consistently met, identifying problems and making repairs quickly In emergency situations or abnormal conditions, you manage data center performance issues and outages to minimize the recovery time from failures.Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
Responsibilities
- Empower team through hiring, talent development, and career support. Integrate Google strategy with internal and external partners, ensuring aligned goals.
- Plan and manage operational budgets and expense forecasting. Create and deploy strategies for cost-effective operations focused on total cost of ownership.
- Meet Service Level Agreements (SLAs) on uptime, efficiency, and cost with internal teams. Set strategy and plan deployments across multiple sites.
- Demonstrate critical thinking and innovation in addressing traditional and emergent data center challenges. Demonstrate flexibility and the ability to support our operations, taking the lead in responding to critical events when necessary.
- Lead by example, deliver results, develop people, build community, implement, and drive a safety culture at the site.
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