Social media manager

About milky tea

Milky Tea is an award-winning video game development studio based in Liverpool. Our exceptionally talented team work across the UK and the EU, developing memorable gaming experiences using the latest technology for some of the world’s biggest brands, platforms, and publishers.

mAIN DUTIES AND RESPONSIBILITIES

REPORTS TO: GENERAL MANAGER

• Manage our main studio accounts to bring a voice to them, engage with our community and share more about who we are.

• Create and execute social media plans to help drive awareness of the studio and what we do in the Games, Entertainment, and Toys industry.

• Attract more inbound enquiries for B2B and recruitment purposes through social media strategies, newsletters, and networking.

• Support our game developers and publishers in cultivating and growing an avid fan base across new titles.

• Facilitate the transfer of media between our studio and our publisher.

• Create and edit engaging and eye-catching promotional material.

• Monitor social media trends, tools, and applications and appropriately apply that knowledge to increase engagement and improve performance.

• Provide excellent customer service by responding to customer enquiries, comments, and reviews on social media platforms in a timely and professional manner.

• Represent Milky Tea at trade events, developer events, and networking events.

• Assist the operational team with internal comms and organisation of social events.

• Conduct market research on the videogames marketplace and present data in a digestible manner.

• Organise A/B testing and lead consumer testing labs.

wHAT WE’RE LOOKING FOR

EXPERIENCE:

• 1+ years’ experience in a social media manager role.

• Strong understanding of social media platforms.

• Ability to create social media plans is essential.

• Proven track-record of growing social media channels.

• Games industry experience is distinctly advantageous.

• Bachelor’s degree in marketing, graphic design, digital media, or another relevant field is advantageous.

• Knowledge of Hootsuite, MailChimp and other similar platforms is beneficial.

PERSONAL:

• Strong interpersonal and communication skills.

• Passionate for video games and the games industry is essential.

• Ability to think creatively with a keen eye to create visually appealing content.

• Proficient copywriting and copy-editing skills, with excellent attention to detail.

• Effective communicator with strong interpersonal skills.

• Highly organised.

• Ability to work independently and as part of a team.

• Ability to be flexible on a day-to-day basis with task priority.

• Willing to travel for events and be flexible in their working-patterns to accommodate weekends (with time to be given in lieu).

wHAT WE OFFER

• Hybrid working schedule – working 3 days per week in the office and 2 from home.

• Flexitime policy; core working hours are between 10am to 4pm.

• Enhanced parental leave.

• 28 days holiday per year, inclusive of bank holidays.

• Birthday bunk days.

• Holiday entitlement increases with years of service, up to an additional 5 days.

• Private medical, dental, and optical insurance scheme.

• A competitive company pension scheme.

• Regular team social events throughout the year (virtual and non-virtual).

• Hardware and software is provided.

• Company parking permit will be available if required.

  
  

EQUAL Opportunities

Milky Tea is an equal-opportunity employer and values diversity in the workplace. We encourage applications from all qualified individuals regardless of race, ethnicity, nationality, religion, gender identity, sexual orientation, age, or disability.