Software Development Engineering (Apps)

2 Weeks ago • All levels

Job Summary

Job Description

The Software Development Engineering (Apps) role involves engaging with customers of Enterprise Class HDD products to ensure satisfaction with features, qualification, and ongoing support. The team brings up new Hard Disk Drive (HDD) FW and features, manages customer expectations, and provides FW engineering support to customers throughout the product lifecycle. The individual must demonstrate profound Firmware skills, excellent customer engagement, and communication ability, including fluency in English and Chinese for both internal and external communications.
Must have:
  • Profound Firmware skills
  • Excellent customer engagement and communication skills
  • Fluent in English and Chinese languages

Job Details

Company Description

The future. It’s on you. You & Western Digital.


We’ve been storing the world’s data for more than 50 years. Once, it was the most important thing we could do for data. Now we’re helping the world capture, preserve, access and transform data in a way only we can.

The most game-changing companies, consumers, professionals, and governments come to us for the technologies and solutions they need to capture, preserve, access, and transform their data.

But we can’t do it alone. Today’s exceptional data challenges require your exceptional skills. It’s You & Us. Together, we’re the next big thing in data. 
 
Western Digital® data-centric solutions are found under the G-Technology™, HGST, SanDisk®, Tegile™, Upthere™, and WD® brands.

Job Description

This is a position in the Customer Firmware Enablement team of which mission is to engage with customers of Enterprise Class HDD products and ensure customer satisfaction on features, qualification and on-going support. The team is responsible for bringing up new Hard Disk Drive (HDD) FW and features, manage customer expectation and experience and provide FW engineering support to customers in qualifications and throughout the product life cycle.

Qualifications

Individual that demonstrates profound Firmware skills and excellent customer engagement and communication ability.

Individual also need to have fluent English and Chinese language skills to communicate and produce technical documents to engage with both internal teams and the customers on issues, features, and collaborations

 

Additional Information

Because Western Digital thrives on the power of diversity and is committed to an inclusive environment where every individual can thrive through a sense of belonging, respect, and contribution, we are committed to giving every qualified applicant and employee an equal opportunity.  Western Digital does not discriminate against any applicant or employee based on their protected class status and complies with all federal and state laws against discrimination, harassment, and retaliation, as well as the laws and regulations set forth in the "Equal Employment Opportunity is the Law" poster.

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