Netflix is one of the world’s leading entertainment services with 278 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

The Role

The Client and Partner Technology Team is responsible for delivering delightful experiences to consumers across the globe by integrating with partners world-wide. Our integrations span devices, payments, games, and more. Enabling device integrations with SoC vendors, OEMs, and ODMs on TVs and setup boxes, collaborating with service providers and bundle operators for payment integrations, and partnering with game producers to deliver Netflix games on AppStores and Play Stores.

The success of our stakeholders defines and shapes our mission. The Enablement Apps Platform and Reliability team leverages a data-driven approach to measure and improve the reliability of our systems. By proactively creating tools and systems that remove friction and by systematically integrating the tools into the platforms we build, we provide efficiency gains to our stakeholders.

We are looking to hire a senior software engineer. In this position, you will lead initiatives developing solutions that address the needs of internal and external partner engineers. You will be responsible for ensuring the reliability of the tools and services. The tools and systems you build and maintain span a wide range including testing device and payments integration, catalog APIs and more.

This position is a hybrid working model with remote work from home or the Netflix Taipei office 2 days per week and 3 days per week from the Netflix Hsinchu City office.

What you will do

• Provide technical support for our suite of applications and tooling to our internal partner engineers, developers, and external partners.

• Drive reliability initiatives across the Enablement Apps organization.

• Drive new technical solutions across teams, in a multi-disciplinary manner from requirements to applications deployment.

• Actively work with product managers and our design team to scope and shape product decisions.

• Revamp and update existing web applications with new paved path solutions.

• Enhance and maintain existing applications to meet the needs of our partners and internal stakeholders.

• Operate in a cross-functional dynamic environment where you will collaborate and learn from stunning colleagues with different roles and expertise.

What we are looking for

• 5+ years of experience in a software development role.

• You have experience developing software applications and designing APIs in Object Oriented languages (we work primarily with Java) and knowledge of Python, React, JavaScript, and Node.js.

• You are experienced with relational and non-relational data stores.

• Proven ability to operate and troubleshoot complex systems crafted with microservice architecture.

• Experience maintaining and improving legacy systems. Can evaluate and speak to tradeoffs concerning refactor vs rebuild vs buy.

• Ability to learn and use in-house software framework/components/service to build solutions effectively.

• Outstanding communicator who is proactive, patient, curious, flexible, and selfless.

• You are comfortable working proactively with local regional teams and partners. 

• You can work effectively asynchronously with remote teams across multiple time zones.

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Nice to have

• Experience with UI frameworks and their paradigms.

• Experience with React,  GraphQL, gRPC.

• Strong programming skills in Javascript/Typescript. 

• Experience with alert monitoring tuning and improving service observability.

• Experience using data to provide insights with tools like Grafana, Kibana, or Tableau.

• Incident handling experience with the ability to understand and identify impact areas during on-call.

• Experience with Slack Bot development to improve team's on-call experiences.

• Experience with modern web UI end-to-end (E2E) testing frameworks, such as Playwright/Cypress.

We are an equal opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status or disability status.