Software Quality Assurance - Lead Engineer

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

"We are seeking an engineer to join our software quality assurance team to assist in the continuing evolution of our Platform Orchestration product. You will be able to demonstrate the required potential and technical curiosity to work on software that utilizes a range of leading-edge technologies and integration frameworks. Staff training, investment and career growth form an important part of our team ethos. Consequently, you will gain exposure to different software validation techniques supported by industry-standard engineering processes that will help to grow your skills and experience." – VP, Software Engineering

What You’ll Contribute

• Provide leadership to the QA team; guide automation architecture and best practices.

• Provide software quality assurance input to project plans, schedules, and software designs.

• Perform code reviews of test scripts, ensure maintainability and scalability.

• Own the quality strategy for APIs & canvas heavy UI features automation – from story grooming to final release validation.

• Interface with Dev and DevOps to ensure automation is tightly integrated into release pipelines.

• Create and maintain formal documentation during all stages of test development and execution.

• Support other QA staff in the team when dealing with test challenges, problems related to testing approaches, areas of application functionality, or specific technical knowledge.

• Investigate and recreating problems, and finding solutions for users to continue their work.

• Communicate product readiness, level of quality, and results to the Development Manager and the other members of the product team.

What We’re Seeking

• A Bachelor’s or Master’s degree in Computer Science, Engineering, or related field

• 8-12 years of experience in software quality engineering with at least 3 years in technical leadership role.

• Expert-level JavaScript programming knowledge.

• Proficient in programming languages for test automation such as Java or TypeScript.

• Prior experience with API integration testing using RESTAssured.

• Practical experience in front-end & WebDriverIO, Cypress, Playwright automation.

• Exposure to tools and frameworks such as Selenium, Cucumber and Cypress.

• Experience in the design, development, and enhancement of an automation framework.

• Ability to identify, estimate, develop, and execute test scenarios.

• Understanding of the software development life cycle.

• A quality-driven work ethic with meticulous attention to detail.

• High levels of curiosity to probe for potential software defect.

• Excellent verbal and written communication skills.

• Experience in automating canvas-based elements (e.g., drag/drop, drawing tools, zoom/pan events) is preferred.

• Prior experience of test management tools such as qTest.

• Exposure to the Angular UI framework.

Our Offer to You

• High performance culture promoting recognition, rewards and professional development.

• An inclusive culture strongly reflecting our core values:  Act Like an Owner, Delight Our Customers and Earn the Respect of Others.

• Competitive base salary coupled with attractive role-specific incentive plan.

• Comprehensive benefits program.

• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics.  You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.

FICO makes a real difference in the way businesses operate worldwide:

•    Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.

•    Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.

•    Lending — 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career.  Join FICO and help change the way business thinks!

Learn more about how you can fulfil your potential at www.fico.com/Careers

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy