About Boomi and What Makes Us Special
Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you’ll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com or visit our Boomi Careers page to learn more.
Boomi is looking for a highly motivated and technically proficient Software Support Senior Engineer who thrives in a fast-paced environment and is passionate about helping customers. This role requires a strong blend of technical troubleshooting expertise, customer engagement, and cross-functional collaboration to ensure a world-class support experience.
As a Boomi Software Support Senior Engineer, you will interact with customers through chat, phone, email, and Boomi's Support Portal, troubleshooting and resolving complex issues with Boomi's Integration Platform as a Service (iPaaS) solutions. You will also set priorities, drive daily support activities, and work closely with cross-functional teams such as Product Support, Customer Engineering, and Business Operations to escalate and resolve issues.
What you'll do:
The Experience you bring:
Bonus points if you have:
Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!
Boomi is committed to fair and equitable compensation practices. The base compensation for this position in Vancouver, B.C. ranges between 130,000 154,000 CAD annually + applicable bonus. Final compensation will be determined by various factors including the candidate’s knowledge, skills, and experience.
Be Bold. Be You. Be Boomi. We take pride in our culture and core values and are committed to being a place where everyone can be their true, authentic self. Our team members are our most valuable resources, and we look for and encourage diversity in backgrounds, thoughts, life experiences, knowledge, and capabilities.
All employment decisions are based on business needs, job requirements, and individual qualifications.
Boomi strives to create an inclusive and accessible environment for candidates and employees. If you need accommodation during the application or interview process, please submit a request to talent@boomi.com. This inbox is strictly for accommodations, please do not send resumes or general inquiries.
Get notifed when new similar jobs are uploaded
Boomi is the platform for intelligent connectivity and automation. Connect everyone to everything, anywhere. #GoBoomiIt
Get notified when new jobs are added by Boomi