Solution Engineer - Ecosystem

Launched in 2013, Canva is a free online visual communications and collaboration platform with a mission to empower everyone in the world to design. Featuring a simple drag-and-drop user interface and a vast range of templates ranging from presentations, documents, websites, social media graphics, posters, apparel to videos, plus a huge library of fonts, stock photography, illustrations, video footage, and audio clips, anyone can take an idea and create something beautiful. Founded on the belief that people shouldn’t need to understand complex software to unlock their creativity, Canva is empowering 100% of the world to communicate in ways that were once limited to the 1%.

We have an active and growing community of developers and app partners in our Ecosystem. We are expanding the Solutions Engineering team to help us grow and scale how we foster and support our partners, customers and developer community worldwide.

As a Solution Engineer, you will support a growing community of large teams, enterprises, and hundreds of developers building apps and integrations with the Canva Visual Design Platform. The Solution Engineers are part of the Partnerships and Developer Success team within the Canva Ecosystem Group and work closely with Engineering, Product, Partnerships, Account Executives and Customer Success, to name a few. As a team member, you will help us establish Canva as the World's most extensible platform as we grow and scale.

What you’ll do (responsibilities)

• You will quickly become an authority in Canva’s Apps SDK and Connect API
• You will support the Developers (Enterprises, Systems Integrations, IT stakeholders, and more) in designing solutions and balancing the capabilities available in our ecosystem with the needs of customers
• You will showcase powerful presentations and demos, help develop demo agendas and prepare software demo presentations for Developers
• You will work closely with the Ecosystem product teams to understand the product’s inner workings and overall roadmap
• You will be the voice of Developers by communicating customer technical capability needs to product and engineering teams and API needs to the Ecosystem product and engineering teams
• You will nurture engagement in our Developers' community while also championing them inside the company by raising awareness of their pain points, feedback, and feature requests.

What we're looking for

• Firmly grounded in computer science and engineering fundamentals with experience developing web applications
• Experience developing, integrating into APIs, and building web solutions
• 3+ years experience in sales engineering, solutions architecture, technical consulting or equivalent experience
• Fantastic technical troubleshooting skills in an Enterprise SaaS-based environment
• Experience with custom extension/integration development and different web platforms and app marketplaces
• A customer-focused attitude and demeanour
• An effective communicator with a strong voice when writing

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

• Equity packages - we want our success to be yours too
• Health benefits plans to support you and your wellbeing
• 401(k) retirement plan with company contribution
• Inclusive parental leave policy that supports all parents & carers
• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you!

Please note that interviews are conducted virtually.