Solutions Engineer

1 Month ago • 2-4 Years • Devops

Job Summary

Job Description

As a Solutions Engineer at SmartBear, you will collaborate with Sales and Success teams, conducting discovery calls, demos, and Proof of Concept (POC) execution. You will evangelize new product features, provide customer feedback to the product team, and guide prospects and customers on feature integration. Your responsibilities will include resolving challenges during evaluations and onboardings, solving complex integration and product questions, and leveraging your understanding of customer environments to identify revenue opportunities. This role requires a self-starter with strong technical and communication skills to make a significant impact on SmartBear's growth.
Must have:
  • 2-4 years of pre-sales/software experience.
  • Technical Presentation Experience.
  • Ability to educate on technical concepts.
  • Experience working directly with customers.
  • Excellent communication and analytical skills.
  • Bachelor's degree in Engineering/Computer Science.

Job Details

At SmartBear, we believe building great software starts with quality—and we’re helping our customers make that happen every day. Our solution hubs—SmartBear API Hub, SmartBear Insight Hub, and SmartBear Test Hub, featuring HaloAI, bring visibility and automation to software development, making it easier for teams to deliver high-quality software faster. SmartBear is trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including innovators like Adobe, JetBlue, FedEx, and Microsoft.

Solutions Engineer

To build and extend SmartBear growth, were looking for a Solutions Engineer to join our Galway office. This person will collaborate with the Sales and Success teams on discovery calls, demos, and POC execution. This is a great opportunity for a self-starter who wants to make an impact.

What you’ll get to do:

  • Evangelize new product features & provide customer feedback to our product team
  • Guide prospects and customers on how to best integrate with new or underutilized features
  • Uncover and quickly resolve challenges during evaluations and onboardings by crafting tailored solutions
  • Solve complex integration and product questions and coordinate resolutions, including technical troubleshooting of customer issues
  • Leverage your deep understanding of our customer’s business and technical environments to help us identify revenue prospects and opportunities to increase our high value service impact

Your background likely includes:

  • 2-4 years of pre-sales/software experience in the tech industry
  • Technical Presentation Experience.
  • Ability to educate on technical concepts.
  • Experience working directly with customers or internal clients to resolve technical problems.
  • Excellent communication, critical thinking & analytical skills
  • Bachelor's degree in Engineering/Computer Science or equivalent

Why you should join the SmartBear crew:

  • You can grow your career at every level.
  • We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
  • We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
  • We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person. 
  • We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes. 

Did you know?

  • Our main goal at SmartBear is to make our technology-driven world a better place. 
  • SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve. 
  • SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclow, Poland and Bangalore, India. 
  • We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.

#LI-AJ1

Similar Jobs

WerPlay - QA Automation Engineer

WerPlay

Islamabad, Islamabad Capital Territory, Pakistan (On-Site)
6 Months ago
Next Level Business Services - CCI News Gate Solution Architect

Next Level Business Services

Jersey City, New Jersey, United States (On-Site)
8 Months ago
Adtran - Student (M/F/D)

Adtran

Meiningen, Thuringia, Germany (On-Site)
1 Month ago
The Workshop - Software Engineer

The Workshop

Madrid, Community Of Madrid, Spain (On-Site)
2 Months ago
endava - Principal Industry Consultant

endava

Copenhagen, Denmark (Remote)
2 Months ago
Larian Studios - Senior Automation Engineer

Larian Studios

Guildford, England, United Kingdom (On-Site)
4 Months ago
Capgemini - Solution/Delivery Architect

Capgemini

Mumbai, Maharashtra, India (On-Site)
1 Month ago
Loft Orbital - Space Infrastructure Software Engineer

Loft Orbital

San Francisco, California, United States (On-Site)
4 Months ago
Assystems - Automation Engineer EPR2 H/F

Assystems

Lyon, Auvergne-Rhône-Alpes, France (On-Site)
1 Week ago
Visa - Sr. Site Reliability Engineer - ServiceNow

Visa

Ashburn, Virginia, United States (Hybrid)
3 Weeks ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

GoTo Group - Transfer Pricing Assistant Manager

GoTo Group

Jakarta, Indonesia (On-Site)
2 Weeks ago
Coda - B2C Marketing Manager

Coda

Jakarta, Indonesia (Hybrid)
2 Weeks ago
NetEase Games - Procurement Business Partner

NetEase Games

(On-Site)
4 Months ago
HCL Tech - Senior Technical Lead

HCL Tech

Texas, United States (On-Site)
1 Month ago
Bandai Namco - Merchandising Consultant

Bandai Namco

Irvine, California, United States (Hybrid)
2 Months ago
Behaviour Interactive - Principal Generalist Programmer - Dead by Daylight | Programmeur·se Généraliste Principal·e - Dead by Daylight

Behaviour Interactive

Middlesbrough, England, United Kingdom (Hybrid)
7 Months ago
Publicis Groupe - Customer Service Representative

Publicis Groupe

Greensboro, North Carolina, United States (On-Site)
2 Weeks ago
lucas films - Animator

lucas films

London, England, United Kingdom (Hybrid)
1 Week ago
HoYoverse - Senior Business Development Manager

HoYoverse

Québec City, Quebec, Canada (Remote)
3 Months ago
Lionbridge Games - Technical Software Test Engineer 3

Lionbridge Games

Quebec, Canada (On-Site)
5 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Galway, County Galway, Ireland

Autodesk - Software Development Engineer

Autodesk

Dublin, County Dublin, Ireland (Hybrid)
3 Weeks ago
Riot Games - QA Engineer - League of Legends (12 Month Contract)

Riot Games

Dublin, County Dublin, Ireland (On-Site)
3 Months ago
Rippling - Payments Compliance Specialist

Rippling

Dublin, County Dublin, Ireland (Hybrid)
3 Weeks ago
PlayStation Global - Staff Software Engineer

PlayStation Global

Dublin, County Dublin, Ireland (On-Site)
2 Months ago
Monzo - Senior Financial Crime Risk Manager

Monzo

Dublin, County Dublin, Ireland (On-Site)
1 Month ago
PwC - Assurance - Credit Risk - Senior Manager

PwC

Dublin, County Dublin, Ireland (On-Site)
9 Months ago
Riot Games - Financial Accountant - 4 Month Contract

Riot Games

Dublin, County Dublin, Ireland (On-Site)
4 Months ago
playrix  - Senior QA Automation Engineer

playrix

Ireland (Remote)
2 Months ago
Monzo - Risk & Control Manager

Monzo

Dublin, County Dublin, Ireland (On-Site)
1 Month ago
playrix  - IT Support Engineer

playrix

Ireland (On-Site)
3 Weeks ago

Get notifed when new similar jobs are uploaded

Devops Jobs

JDA - Sr. Solution Architect - (Discrete WMS , MOCA)

JDA

Bengaluru, Karnataka, India (On-Site)
3 Weeks ago
Roblox - Senior Frontend Software Engineer, Open Platform & AI Enablement

Roblox

San Mateo, California, United States (On-Site)
1 Week ago
Next Level Business Services - Salesforce Solution Architect

Next Level Business Services

Diamond Bar, California, United States (On-Site)
8 Months ago
Britive - Software Engineer (Cloud)

Britive

Bengaluru, Karnataka, India (Remote)
1 Month ago
Pay2 - Cloud Infrastructure Engineer (MLOps)

Pay2

Gurugram, India (On-Site)
1 Month ago
Apple - Software Engineer (Site Reliability)

Apple

Austin, Texas, United States (On-Site)
3 Weeks ago
Google - Staff Software Engineer, Site Reliability Engineering

Google

Dublin, County Dublin, Ireland (On-Site)
2 Months ago
Applied materials  - Workday Reporting Solutions Architect

Applied materials

Bengaluru, Karnataka, India (On-Site)
3 Weeks ago
Game freak - Information Systems (Automation Application Development/Operation Engineer)

Game freak

Chiyoda City, Tokyo, Japan (On-Site)
1 Month ago
Philips - CT Principal Software Architect

Philips

Shenyang, Liaoning, China (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Bengaluru, Karnataka, India (On-Site)

Galway, County Galway, Ireland (On-Site)

Somerville, Massachusetts, United States (On-Site)

Bengaluru, Karnataka, India (On-Site)

Somerville, Massachusetts, United States (On-Site)

Somerville, Massachusetts, United States (Hybrid)

Wrocław, Lower Silesian Voivodeship, Poland (On-Site)

Wrocław, Lower Silesian Voivodeship, Poland (On-Site)

Wrocław, Lower Silesian Voivodeship, Poland (On-Site)

Ahmedabad, Gujarat, India (On-Site)

View All Jobs

Get notified when new jobs are added by smartbear

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug