Specialist - Software Engineering

5 Hours ago • 7-8 Years

Job Summary

Job Description

The L3 Role Support Analyst will be responsible for providing support for web application servers, including troubleshooting issues, validating API interfaces, reviewing logs, and monitoring performance. They must have strong experience with web application servers, SQL, web technologies, and cloud technologies (AWS). The analyst will be expected to identify root causes of problems, determine solutions, and optimize system performance. Strong communication and organizational skills are required. Experience with virtualization and containerization technologies is a plus. The coverage window for this role is US Pacific Time 8 AM to 5 PM.
Must have:
  • Strong experience with Web Application Servers.
  • Hands-on experience with writing SQL CRUD Stored Procedures.
  • Experience with Web technologies and Webservices.
  • Solid understanding of Cloud Technologies (AWS).
Good to have:
  • Experience with virtualization and containerization technologies.
  • Experience with VMWare, Nutanix, Docker, and Kubernetes.

Job Details

Role Support Analyst L3

Location Mexico Remote

Exp 7 to 8 Yrs Exp

Coverage Window US Pacific Time 8 AM to 5 PM

Primary Skills Mandatory

Strong exp of working on Web Application Servers Net web apps IIS Apache web protocols HTTP HTTPS Windows Servers Linux Servers

Handson experience with writing SQL CRUD Stored Procedures tuningoptimizing queries

Web technologies Webservices XML SOAP REST JSON

Cloud Technologies AWS Solid understanding of and experience with cloud technology

Must be able to troubleshoot web application issues perform validation of API interfaces review related logs and monitor performance

Working knowledge to find root causes of problems and quickly determine efficient solutions

software behaves to deploy configure and troubleshoot systems and continuously optimizes system performance

Strong communication and organizational skills

Secondary Skills Nice to have

Experience with virtualization and containerization technologies VMWare Nutanix Docker Kubernetes

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