Parts Advisor

2 Months ago • All levels • Miscellaneous

Job Summary

Job Description

Tesla is seeking a Parts Advisor in Vittuone, Italy to manage warehouse flow, source and allocate parts for service commitments. Responsibilities include receiving, picking, shipping parts; ensuring quality and accuracy of parts and paperwork; collaborating with internal teams and suppliers to maintain parts availability; and communicating with service teams and suppliers. The ideal candidate will have warehouse and logistics experience (automotive preferred), strong communication skills (fluent Italian and intermediate-high English), flexibility, teamwork abilities, and a valid driver's license. A genuine interest in automobiles and a willingness to learn are also essential.
Must have:
  • Warehouse and logistics experience
  • Fluent Italian, intermediate-high English
  • Strong communication skills
  • Teamwork and flexibility
  • Valid driver's license
Good to have:
  • Automotive industry experience
Perks:
  • Competitive compensation and benefits package
  • Tesla shares
  • Ongoing training and development
  • Dynamic and collaborative work environment

Job Details

What to Expect

Vuoi aiutarci ad accelerare la transizione ad un mondo di fonti di energia sostenibili?

In Tesla, questa é la nostra missione.

I nostri/ le nostre Specialisti/e Ricambi e Magazzino hanno un ruolo essenziale nelle operazioni di assistenza, offrendo un supporto importante al Team Tecnico d’officina ed alla squadra del Servizio Mobile. Abbiamo creato la flotta di veicoli piú innovativa di sempre e tu, in questo ruolo, ci aiuterai a garantire un servizio parimenti innovativo alla nostra clientela.

Cosa offriamo:

  • Un ambiente di lavoro sicuro e dinamico, in cui collaborazione, inclusione ed apprendimento sono aspetti chiave per avere successo
  • La possibilitá di lavorare con tecnologie all'avanguardia e strumenti e software avanzati
  • Formazione continua e piani di sviluppo, per aiutarti a migliorare le tue competenze e la tua carriera
  • Benefits interessanti ed un pacchetto retributivo competitivo, che include azioni Tesla

 

Do you want to help accelerate the world’s transition to sustainable energy?

At Tesla that is our mission.

Our Parts Advisors play an important role in service operations, offering parts support to our Service Centers and Mobile Service. We’ve created one of the most innovative vehicles ever made, and you will help ensure an equally innovative service for customers.

We offer:

  • A dynamic, safe, fun and fast-paced environment where inclusion, learning and collaboration are key to success
  • The chance to work with innovative technology, advanced tools and software
  • Ongoing training and development to help you grow your skills and career
  • A competitive compensation and benefits package, including Tesla shares
What You’ll Do
  • Gestirai il magazzino ed i suoi flussi: ti occuperai dell’approvvigionamento dei ricambi, per poter far fronte alle necessitá del nostro servizio di assistenza. Inoltre, sarai responsabile della ricezione, distribuzione, allocazione e spedizione dei ricambi, con o senza supervisione, in base al livello delle tue competenze, e darai supporto al tuo team
  • Garantire la massima qualitá: confideremo in te per garantire la qualitá e l’accuratezza dei ricambi ricevuti e dei documenti di consegna, avendo attenzione ai dettagli
  • Coordinare e Collaborare: collaborarai a stretto contatto con i vari team interni e con i fornitori per assicurare la disponibilitá dei ricambi. Ti manterrai aggiornato/a sulle riparazioni da effettuare e pianificherai il lavoro in base ad esse. Gestirai escalation di minore entitá e collaborerai coi vari team interni per risolvere problemi
  • Comunicare: manterrai comunicazioni costanti con i team di assistenza locali e con i fornitori, per fornire un’esperienza eccellente alla nostra clientela

 

  • Manage warehouse flow: You will source and allocate parts as needed to fulfil our service commitments. You will also be responsible for receiving, picking, shipping, and assist the team with or without supervision according to skill level
  • Ensure top quality: Receiving parts, we trust you to ensure the quality and accuracy of parts and paperwork delivered with attention to detail
  • Coordinate & Collaborate: To ensure parts availability you collaborate across teams and work closely with suppliers. You review jobs and plan accordingly. You will manage minor escalations and collaborate with relevant internal teams to solve problems
  • Communicate: To provide a seamless experience for our customers, you keep a high level of communication with local Service teams and suppliers
What You’ll Bring
  • Esperienza: hai esperienza professionale in ambito magazzino e logistica (preferibilmente nell’ambito automotive)
  • Capacitá ed interesse nell’apprendere rapidamente: non é necessario tu sia un/a esperto/a nell’ambito automotive, ma ci aspettiamo tu abbia un interesse genuino per il mondo dell’automobile e che tu abbia voglia di arricchire le tue conoscenze continuamente
  • Eccellenti capacitá comunicative: sai parlare e scrivere in Italiano fluentemente ed hai un livello intermedio-alto di Inglese. Riesci ad esprimere il tuo parere in maniera chiara e rispettosa
  • Flessibilitá e capacitá di lavorare in team: ti piace avere una stretta collaborazione con molte persone. Sei disponible a lavorare su turni, da Lunedí a Sabato, per dare supporto alla tua squadra
  • Guida sicura: hai una patente di guida valida (categoría B)
  • Idoneitá: sei legalmente autorizzato/a a lavorare in Italia

 

  • Experienced: You have professional experience within warehousing and logistics, (preferably from automotive industries)
  • Interested & fast learner: We don’t require you to be an automotive expert, but we expect you to have a genuine car interest and always be eager to learn more
  • A skilled communicator: You speak and write English and Italian well, and know how to get your point across clearly and respectfully
  • Digitally savvy: You have the ability to adopt and adapt quickly to new technology and systems
  • Flexible team player: You like collaborating closely with different kinds of people and can work in shifts to support your team. This may include Saturdays
  • Safe to drive: We require you to hold a valid driver’s license (Class B)
  • Eligible: you have the right to work in Italy

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