Specializn Infrstr Analyst

7 Months ago • 4-8 Years

About the job

About the job

Job Description

Role: Application | UNIX | DevOps Support

Location: Pune and Bangalore

Who are we looking for?

A mid-senior level technical support engineer with hands on experience of Unix, Scripting, Application and support to manage a critical project for one of our biggest clients in banking domain focusing on SRE/DevOps roadmap. The individual should be passionate about technology and must have excellent communication and problem-solving skills with ability to work independently and/or as part of larger team.

Technical Skills

 Experience in a technical Troubleshooting role

 Strong knowledge of Unix (Linux)

 Preferably good in Shell or Python Scripting

 Experience in Devops tools like Jenkins, Jules, AppDynamics

 Proficiency in doing deployments and configuring Jenkins jobs

 Familiarity with load balancers and cloud technologies i.e. AWS

 Good knowledge of Control M, AutoSys or any scheduling mechanism

 Exposure to Atlassian technologies like JIRA and Confluence

 Knowledge of Investment Banking (preferable)

 Preferably, good exposure to Core Java log Troubleshooting (don’t need code writing skills)

 Issues investigation and coordination

Process Skills

  • Good knowledge of ITSM Process
  • Preferrable good knowledge of SDLC
  • First point of support for application incidents
  • Identifies, diagnoses, and resolves functional and technical problems
  • Ensure quality services are delivered with respect to the agreed service level agreement
  • Clearly understand client business to recommend, provides and support application services

Behavioral Skills

  • Self motivated
  • Good team member
  • Ability to learn quickly
  • Ability to work under pressure
  • Strong problem-solving skills
  • Establish good relationships with customer
  • Effectively collaborates and communicates with the stakeholders and ensure client satisfaction

Qualification

 B.Tech, BE, BCA, MCA

Desired Skills and Experience

PRIMARY COMPETENCY : Unix PRIMARY SKILL : RHEL Administration PRIMARY SKILL PERCENTAGE : 70 SECONDARY COMPETENCY : Middleware SECONDARY SKILL : Tomcat SECONDARY SKILL PERCENTAGE : 20 TERTIARY COMPETENCY : Cloud Infra TERTIARY SKILL : DevOps TERTIARY SKILL PERCENTAGE : 10

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