Sr Client Partner

1 Hour ago • 5 Years +

Job Summary

Job Description

As a Client Partner, you will be responsible for driving revenue growth by selling consulting, education, and other strategic offerings to clients. Your role involves understanding clients' business objectives and aligning them with professional services to maximize the value of SaaS solutions. This includes developing and executing sales strategies, identifying opportunities, building client relationships, presenting service proposals, and collaborating with internal teams. You will need to achieve sales quotas, maintain records in CRM systems, and provide feedback for service improvements. The role requires strong sales acumen, communication skills, and the ability to work effectively in a cross-functional team environment.
Must have:
  • 5+ years of experience in services sales or consulting.
  • Bachelor's degree in a related field.
  • Understanding client challenges and articulating solutions.
  • Strong track record in meeting sales quotas.
  • Excellent verbal, written, and presentation skills.
  • Ability to work in a cross-functional team.
Good to have:
  • Familiarity with SaaS business models.
  • Experience selling to enterprise-level customers.
  • Understanding of project delivery methodologies.
  • Proficiency with CRM tools.

Job Details

Position Overview:

As a Client Partner within our Professional Services team, you will play a pivotal role in driving revenue growth by selling consulting, education and other strategic offerings to our clients. You will act as a trusted advisor to customers, understanding their business objectives and aligning them with our professional services offerings to maximize the value of our SaaS solutions. The Client Partner will be instrumental in fostering long-term relationships and ensuring customer success through the effective delivery of services.

Key Responsibilities:

Sales and Business Development:

  • Develop and execute a territory and account strategy to drive the growth of professional services revenue.
  • Collaborate with Client Executives and other sales team members to co-sell services alongside software sales.
  • Leveraging the Blue Yonder Composable Journey motion, conduct needs assessments to identify customer pain points and opportunities for professional services engagements.
  • Identify, qualify, and close opportunities for consulting, education, and other services related to our SaaS and on premise solutions.
  • Develop strategies to enhance client retention and satisfaction.

Client Engagement:

  • Serve as the primary point of contact for all clients in assigned territory, regarding professional services sales.
  • Build and maintain strong relationships with key stakeholders, including customer executives, project managers, and technical leads.
  • Present tailored service proposals, Statements of Work (SOWs), and pricing models aligned to client goals and budget.
  • Build collaborative relationships that increase the customer’s value of Blue Yonder Services and expand future business opportunities.
  • Collaborate with appropriate Blue Yonder teams on the client's behalf to deliver success and establish credibility.
  • Demonstrate deep industry knowledge and experience within the appropriate vertical, providing advice to customers regarding best practices.

Collaboration and Internal Alignment:

  • Partner with delivery teams to ensure services are scoped accurately, setting the stage for successful project execution.
  • Work closely with customer success teams to identify upsell and cross-sell opportunities for services.
  • Provide feedback from customers to inform service offering development and enhancements.

Performance and Reporting:

  • Achieve or exceed annual professional services sales quotas and performance metrics.
  • Maintain accurate records in CRM systems, including opportunity pipelines, forecasts, and closed deals.

Required Qualifications:

  • Experience: 5+ years of experience in services sales, professional services, or consulting, preferably within a SaaS or technology environment with a proven track record in supply chain with a focus on grocery, CPG and Life science.
  • Education: Bachelor’s degree in Business, Information Technology, or a related field. MBA is a plus.
  • Skills: Proven ability to understand client business challenges and articulate how services can address those needs.
  • Sales Acumen: Strong track record of meeting or exceeding sales quotas for services.
  • Communication: Excellent verbal, written, and presentation skills, with the ability to engage with stakeholders at all levels.
  • Collaboration: Ability to work effectively in a cross-functional team environment.
  • German speaking

Preferred Qualifications:

  • Familiarity with SaaS business models and software implementation processes.
  • Experience selling to enterprise-level customers.
  • Understanding of project delivery methodologies
  • Proficiency with CRM tools (e.g., Salesforce) and sales enablement platforms.

Our Values


If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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About The Company

We are a proven, passionate bunch of disruptors. Our work is all about tapping into your potential so we can deliver the best solutions and customer experiences on the planet. Collaboration, respect, and a great work-life balance earned us the title of "Best Place to Work- Employees' Choice" by Glassdoor. Our people are smart, creative, rock stars with over 400 patents and 10,000 people years of domain expertise. Blue Yonder is the world leader in digital supply chain and omni-channel commerce fulfillment. Our intelligent, end-to-end platform enables retailers, manufacturers and logistics providers to seamlessly predict, pivot and fulfill customer demand. With Blue Yonder, you can make more automated, profitable business decisions that deliver greater growth and re-imagined customer experiences. Blue Yonder - Fulfill your Potential.™

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