Sr. Engineering Manager, Agent Platform
Job Summary
Job Description
The Senior Engineering Manager will lead a team developing and maintaining the Agent Platform. Responsibilities include building scalable distributed systems, partnering with AI/ML teams, and ensuring product quality, security, and reliability. The role involves mentoring engineers, upholding company culture, and collaborating with various teams. The manager will also be responsible for providing actionable metrics and alerts, and communicating decisions effectively.
Must have:
- 8+ years of experience as a software developer.
- 4+ years of experience as an engineering manager.
- Experience leading end-to-end ownership of a product line.
- Shipped product features that leverage LLMs and/or other AI-enabled tools.
- Experience designing and scaling cloud-native distributed systems.
- Experience with systems with high uptime and availability requirements.
- Interested in attracting and retaining engineering talent from diverse backgrounds.
- A partner and collaborator who prioritizes the success of the team.
- Track record of balancing innovation and customer experience.
Perks:
- Comprehensive medical, dental, vision, disability, and life benefits
- Group Retirement Savings Plan (RRSP) and matching employer contributions (DPSP) with immediate vesting
- Flexible PTO
- Generous Holiday Schedule + 5 Days for Annual Holiday Week
- Quarterly Recharge Fridays (paid days off for mental health recharge)
- Flexible work schedules
- Access to Coaches and Therapists through Modern Health
- 2 Volunteer days per year
- Monthly transportation allowance for employees that work in our Vancouver Hub location
4 skills required
Job Details
About Highspot
Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work – it’s about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world.
About the Role
We’re very proud of our customer loyalty and our rapid growth. Concurrent with this growth is the need to scale our platform and deliver high-quality features in a fast-paced environment with the challenge to solve complex technical problems. We’re looking for a Senior Engineering Manager to grow our product team.
Our ideal candidate should have strong technical skills as an engineer; understands how to build high quality customer-facing software; is a team player who enjoys working collaboratively with Designers, Product Managers, and Engineers; loves building / scaling a team; is values-driven and cares deeply about culture self-managed, curious, and resourceful.
What You'll Do
- Lead a team developing and maintaining the Agent Platform, which allows users to automate sales workflows by configuring and deploying intelligent agents that operate across Highspot’s suite of sales enablement capabilities
- Build scalable distributed systems and the tools for managing them which are deployed across multiple cloud environments worldwide
- Partner closely with our AI/ML teams to deliver innovative AI-powered solutions that solve customer problems
- Lead a team of engineers, inspiring and motivating your team to do their best work. As we continue building our platform, this will include regularly jumping in to help with coding, debugging, and design
- Consistently deliver a product that maximizes product quality, security, and reliability, including building and maintaining observable systems that provide actionable metrics and actionable alerts
- Collaborate with key partners in your product area, including Designers, Product Managers, and TPMs. Ensure decisions are communicated effectively within and outside of your team with all stakeholders
- Mentor and guide the professional and technical development of the engineers on your team. Enforce accountability through relevant, and objective performance targets and timely feedback and coaching
- Uphold and build upon Highspot’s culture, ensuring that Engineering is a welcoming, inclusive place and that we not only meet our DE&I goals but lead Seattle’s tech industry with our commitment to diversity
Your Background
- 8+ years working as a professional software developer
- 4+ years working as an engineering manager
- You’ve led multi-functional teams that have end-to-end ownership over a product line or set of features, including development, quality assurance, and ongoing operations.
- You have shipped product features that leverage LLMs and/or other AI-enabled tools
- You have experience designing, developing, and scaling cloud-native distributed systems across multiple cloud environments and regions
- You have been responsible for systems with high uptime and availability requirements, and complex observability needs
- You are interested in attracting and retaining engineering talent from diverse backgrounds
- You are a partner and collaborator who prioritizes the success of the team over individual aspirations
- You have a track record of successfully balancing investments in innovation with continuous improvement to the customer experience
Base salary range: $196,000 - $265,000
Employees are eligible to receive stock options and may also receive other forms of compensation.
The above represents total expected compensation for this role. Actual compensation will depend on various job-related factors, including, but not limited to, location, experience, and job qualifications.
Highspot also offers the following employee benefits for this position:
-Comprehensive medical, dental, vision, disability, and life benefits
-Group Retirement Savings Plan (RRSP) and matching employer contributions (DPSP) with immediate vesting
-Flexible PTO
-Generous Holiday Schedule + 5 Days for Annual Holiday Week
-Quarterly Recharge Fridays (paid days off for mental health recharge)
-Flexible work schedules
-Access to Coaches and Therapists through Modern Health
-2 Volunteer days per year
-Monthly transportation allowance for employees that work in our Vancouver Hub location
#LI-DL1
Equal Opportunity Statement
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of any grounds protected by applicable human rights legislation, which may include age, ancestry, citizenship, color, ethnicity, family status, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disabilities, political belief, race, religion, or sexual orientation.
Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the ‘apply’ button."
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