Sr. Full Stack Developer - Marketing Technology

About the job

Company Overview

DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world’s #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people’s lives.

What you'll do

DocuSign is seeking a highly motivated Senior Marketing Developer to join our Business Application Engineering team. As a Senior Marketing Developer, you will be responsible for developing and implementing marketing platforms that drive business growth. You will work closely with the marketing product team and other marketers to apply marketing automation capabilities within the organization. You will also be responsible for analyzing the success of campaigns using the data flowing in through the marketing platforms and data warehouse.

You enjoy fast-paced entrepreneurial environments where you can solve difficult problems using current technologies and tools. You collaborate well with other team members when brainstorming, designing, and implementing new solutions. You enjoy helping the team succeed by thinking about ways to improve processes, suggesting ways to make the team more effective, and mentoring and modeling engineering best practices.

This position is an individual contributor role reporting to Sr. Manager, Engineering.

Responsibility

• Understand the business requirements and marketing goals of the organization, and translate them into technical design, and implement new features or product enhancements
• Work closely with cross-functional teams, such as marketing, IT, and Data & Analytics, to ensure that the marketing technology solutions meet the needs of the business
• Digitize capabilities related Plan to Campaign, Campaign to Lead and Lead to Opportunity business process areas on MarTech stack
• Develop a solution prototype and define the path to production
• Influence and gain alignment with key stakeholders on solution implementation
• Create and manage marketing automation workflows
• Experience building CDP for large enterprise
• Develop and execute A/B testing and other experiments to improve marketing performance
• Manage relationships with external vendors and agencies to ensure the timely delivery of marketing projects
• Design, develop and implement the marketing technology architecture, including selecting the appropriate marketing technology solutions, creating the integrations between them, and ensuring the scalability and sustainability of the architecture
• Ensure that the marketing technology solutions comply with data security and privacy regulations, such as GDPR and CCPA
• Work closely with cross-functional teams, such as marketing, IT, and Data & Analytics, to ensure that the marketing technology solutions meet the needs of the business
• Leverage business process knowledge & expertise to identify gaps and recommend system improvements Develop a solution prototype and define the path to production
• Participate in and drive technology/tool and System Integrator selection
• Clearly define problem statements, develop solution options, and present recommendations to key stakeholders to drive consensus
• Be a creative problem solver
  
  

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at DocuSign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within DocuSign. DocuSign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• Bachelor's or Master's Degree in Computer Science or Business Administration
• 3+ years of experience in managing experienced marketing technology resources
• 8+ years of experience implementing MarTech solutions such as Marketing Automation Platforms, CDP, Account Based Marketing (ABM), Marketing Analytics, etc. in high-tech SaaS companies
• Experience across the marketing technology stack. Examples include, but not limited to Marketing Automation Platform (Eloqua or equivalent), CDP, Analytics
• Good experience with integrations platforms such as Tray, Zapier or equivalent tech
• Experience specifically with REST APIs and working with JSON
• Proficiency in HTML, CSS, JavaScript, Python and other programming languages
• Experience using SQL queries in a data warehouse like Snowflake
• Experience is creating and managing marketing automation workflows
• Experience with Snowflake and similar data warehouse platforms to run and analyze data
• In-depth process knowledge including Campaign to Lead, Lead to Opportunity, Opportunity to Quote, and Customer Success motions.
• Experience with enterprise system implementations for global companies with Annual Revenue >$5B
• Must keep up-to-date with emerging marketing technologies and trends, and evaluate and recommend new technologies
• Experience in working on an agile scrum team
  
  

Preferred

• Experience with data architecture and API access
• Comfortable with ambiguity and fast change with an ability to adapt as needed
• Experience with CRM systems such as Salesforce
• Experience with data analysis and visualization tools like Google Analytics, Tableau
• Ability to multi-task and scale quickly in a fast-paced environment
• Excellent team player able to work with global cross-functional teams
• Excellent written & verbal communication skills
• Excellent Data and Analytics skills
  
  

Life at DocuSign

Working here

DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures. If you need such an accommodation, including an accommodation to properly use our online system, you may contact us at accommodations@docusign.com.

If you experience any technical difficulties or issues during the application process, or with our interview tools, please get in touch with us at taops@docusign.com for assistance.

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