Sr. IT Engineer, Enterprise Systems Technology

About AlphaSense: 

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.

The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 4,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!

Location: Vancouver, BC (Hybrid)
Reports to: IT Operations Manager


About the Role:

The role of Senior IT Engineer, Enterprise Systems Technology will be responsible for overseeing system integrations, and designing solutions to meet the company's evolving needs. This role requires strong technical abilities, as well as, strategic thinking and a deep understanding of IT infrastructure and emerging technologies. The senior engineer will collaborate with cross-functional teams, promote process improvement, and contribute to a positive work environment. Specific duties will require applying technology to business challenges in innovative ways. The senior engineer will be expected to influence the technical direction of the Enterprise Systems at AlphaSense. This role presents an exciting opportunity to impact and enable hundreds of end-users on a daily basis as we scale our hyper-growth organization. 

Who You Are:

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent combination of experience and certifications.
• Deep expertise in system integration technologies and identity & access management platforms, particularly Okta and Okta Workflows.
• Strong proficiency with Infrastructure as Code (IaC) tools and practices.
• Hands-on experience with enterprise device management platforms for Windows, macOS, and iOS (e.g., Kandji, Intune, or similar).
• Demonstrated ability to manage and support enterprise SaaS platforms including Okta, Microsoft 365, Google Workspace, Zoom, and Slack.
• Proven background in network administration, including troubleshooting and performance optimization.
• Fundamental experience with virtualization technologies such as VMWare, Azure Virtual Desktop, or Hyper-V.
• Familiarity with version control systems like Git for managing code, automation scripts, and configuration changes.
• Strong scripting skills (Python, Bash, PowerShell) and experience working with RESTful APIs.
• Excellent problem-solving abilities, with a structured and analytical approach to decision-making.
• Strong interpersonal and communication skills, with the ability to translate complex technical concepts for diverse audiences.

What You’ll Do: 

• Design and implement integration solutions to reduce future manual work for projects and tasks using proven scripting practices.
• Design, implement, and support all networking related components including but not limited to switches, routers, firewalls, VPN or wireless networks for both on-premises and cloud networks.
• Define and enforce architectural principles, standards, and guidelines to maintain a robust and cohesive IT landscape.
• Support endpoint security and patch management and collaborate with InfoSec and Compliance to ensure compliance objectives are met.
• Maintain comprehensive project documentation, including project plans, status reports, and post-project evaluations.
• Collaborate with internal teams and external partners to define integration requirements, develop interfaces, and conduct testing and validation.
• Stay abreast of industry trends, emerging technologies, and best practices to drive innovation and continuous improvement.
• Provide guidance and mentorship to the Enterprise Systems Technology and IT Operations team responsible for solution design and delivery.

AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

Recruiting Scams and Fraud

We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:

• AlphaSense never asks candidates to pay for job applications, equipment, or training.
• All official communications will come from an @alpha-sense.com email address.
• If you’re unsure about a job posting or recruiter, verify it on our Careers page.

If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.