Sr. Manager, Management Consultant, Visa Managed Services

21 Hours ago • 10 Years +

About the job

SummaryBy Outscal

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Team Summary

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems, focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact projects with tangible financial results.

VCA Managed Services (VMS) is a critical component of our VCA strategy, providing our clients with the execution muscle they require to enhance performance and increase profitability.  VMS brings the ‘best of Visa’ to the clients, playing the role of orchestration layer between client teams and Visa subject matter experts (SMEs).  As clients confront increased challenges in their operating environment whilst also facing capacity constraints and capability gaps, VMS helps to drive implementation or delivery of their strategic initiatives, facilitating significant and tangible value creation.

What a Sr. Manager, Management Consultant, Visa Managed Services does at Visa:

Reporting into the Head of Visa Consulting and Analytics Hong Kong, the Sr. Manager will provide end to end enablement support for local and regional managed services projects focused on helping our clients drive value from their Visa product portfolios. You will play a key role in scaling VMS services and develop go-to-market plans in collaboration with subject matter experts from around the organization. To succeed in this role you will need to excel in project management and managing stakeholders and fostering cross-functional collaboration.

Key Responsibilities include:

  • Able to shape initial proposed solution for complicated opportunities.
  • Lead and manage different project teams to maintain high team morale
  • Able to lead the delivery of a small project or a team in a complicated project with support from internal resources and external vendors.
  • Defining the scope, understanding clients’ objectives, framing the problem or opportunity.
  • Collecting and analyzing input such as client information, interviews, data, processes, policies, competitive and environmental information.
  • Synthesizing analysis to determine gaps, issues, opportunities.
  • Facilitate meetings and workshops as an element of client engagements, to enable creative problem solving and/or transfer domain knowledge, helping clients to realize project objectives across multiple client teams/functions.

Projects you will be a part of:

  • Manage and execute customer engagement programs to drive acquisition, activation, usage, balance build and retention.
  • Develop operating models and resourcing plans for consistent in-market delivery at scale.
  • Drive improvements in client digital enablement capabilities to enhance consumer’s digital experience.

Why this is important to Visa

VCA Managed Service (VMS) is scaling rapidly across the AP region providing clients a full cycle solution for the implementation of enterprise programs and portfolio strategies.  Managed Services acts as a true extension of Visa Clients’ team bringing together expertise, capabilities, resources, and scale to enhance performance and increase profitability.  Managed Services engagements cover a wide variety of client strategic imperatives, from driving profitable lifecycle programs, to implementation of new capabilities or Visa products, to building new digital customer journeys.  VMS not only drives significant partnership value and strengthens Visa’s relationships with our clients, but it also enables rapid implementation of key priorities, which drive incremental revenue back to both the client as well as Visa.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

What you will need:
• 10+ years of relevant experience in financial services industry, payments, consulting or similar field.
• Bachelor's degree in quantitative fields such as business administration, economics, finance, computer science, engineering. Master’s Degree in related fields a plus.
• Excellent communication, storytelling, and presentation skills.
• Experience managing complex projects in matrixed organizations.
• People management
• Experience in the product marketing lifecycle from customer profile analysis to initiative development, campaign planning, execution, and post campaign measurement.
• Implementation experience of a product or program within financial services. Experience with a card issuer or acquirer a plus

What will also help:
• Experience in team / people management to lead and mobilize project teams
• Entrepreneurship mindset to prospect opportunities while maintaining P&L
• Proven experience in delivering growth for financial services products.
• Strong knowledge of the financial services ecosystem in Hong Kong.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

About The Company

California, United States (On-Site)

California, United States (On-Site)

Mexico City, Mexico (On-Site)

Ohio, United States (On-Site)

California, United States (On-Site)

California, United States (On-Site)

California, United States (On-Site)

View All Jobs

Similar Jobs

Smarsh - Sr. Manager, Corporate Sales

California, United States (Hybrid)

Smarsh - Sr. Manager, Corporate Sales

Oregon, United States (Hybrid)

Smarsh - Sr. Manager, Corporate Sales

New York, United States (Hybrid)

Smarsh - Sr. Manager, Corporate Sales

Georgia, United States (Hybrid)

PublicisGroupe - Sr Manager - ETRM Solution Architect

Dubai, United Arab Emirates (On-Site)

Accurate - Sr. Manager, Business Applications

United States (Remote)

MattelInc - Sr Manager IT - Supply Chain Planning

California, United States (On-Site)

Similar Skill Jobs

GameChanger  - Senior Product Manager, Trust & Safety

Gamechanger Remote Us (Remote)

GameChanger  - Senior Mobile Engineer, Reliability

Gamechanger Remote Us (Remote)

GameChanger  - iOS Software Engineer, Gameday

Gamechanger Remote Us (Remote)

GameChanger  - Senior Analytics Engineer

Gamechanger Remote Us (Remote)

GameChanger  - Computer Vision Engineer

Gamechanger Remote Us (Remote)

Windranger Labs - Business Development Lead, APAC

Remote Apac (Remote)

Homa games - Mobile Game QA Tester

France Spain Poland Turkey (Remote)

PlayStation Global - HR Generalist (Contract)

United States, Santa Monica, Ca (On-Site)

Playtech - Analyst - Regulated Markets

Vanemuise 7/ Lõõtsa 5, Tartu/ Tallinn, Estonia (On-Site)

Jobs in Hong Kong, Hong Kong

Operations Jobs

Playtech - Account Manager

Av. Juan De Aliaga 420, Piso 3, Lima, Peru (On-Site)

Maersk Careers - Customer Experience Partner

Sindh, Pakistan (On-Site)

Maersk Careers - Process Expert, Operations

Tamil Nadu, India (On-Site)

Maersk Careers - Procurement Associate

Ho Chi Minh City, Vietnam (On-Site)

Maersk Careers - Sr. Specialist - Red Sea Disputes

Maharashtra, India (On-Site)

sigma software - HR Administrator

Kyiv City, Ukraine (Remote)

Assystems - Business Resource Manager

England, United Kingdom (On-Site)

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug