Sr. Product Manager, Clinical Interoperability

Description

WebMD Ignite, a division of WebMD and Internet Brands, is the growth partner for healthcare organizations. We guide people to better health at all stages of their journey, from discovery to recovery. Our combination of leading brands in the industry—including WebMD, Medscape, Krames, PulsePoint, Vitals, The Wellness Network, Mercury Healthcare, and Healthwise—offers comprehensive solutions that engage individuals with timely, relevant messaging that optimizes experiences and outcomes, driving loyalty and lifetime value for our clients. Learn more at WebMDIgnite.com.

• Bachelor’s degree or equivalent experience required; preferred fields include Health Informatics, Healthcare Administration, Nursing, Public Health, or related disciplines.
• 7+ years of product management experience, specifically in healthcare, digital health, or patient education.
• Expertise in configuring, customizing, and optimizing workflows for solutions across various EHR providers.
• Demonstrated experience designing and managing products that empower patients with educational resources in clinical or digital health environments.
• Strong knowledge of clinical interoperability standards (e.g., HL7, FHIR) and experience integrating with EMRs, EHRs, and other clinical data sources.
• Hands-on experience developing or integrating patient education products within healthcare systems to ensure seamless data flow and accessibility for providers and patients.
• Proven ability to design user-centered products with a focus on accessibility, usability, and personalized content delivery for patient education and engagement.
• Experience conducting user research to address the educational needs of diverse patient populations.
• Proficiency in data management and analytics to assess patient education and engagement metrics.
• Ability to leverage clinical and patient engagement data to drive product enhancements and ensure alignment with patient needs.
• In-depth understanding of healthcare regulatory requirements (e.g., HIPAA, GDPR) and their impact on patient education products, ensuring compliance and privacy.
• Proven ability to analyze product performance and market data to develop actionable recommendations for product and infrastructure improvements.
• Strong organizational and time management skills to prioritize tasks and meet deadlines.
• Excellent communication skills to convey detailed, persuasive information to stakeholders, both verbally and in writing.
• Commitment to strict design principles and adherence to policies.
• Creative problem-solving skills to translate ideas and customer input into innovative products and solutions.
• Ability to coach and train colleagues on policies, processes, and best practices.
• Willingness to travel up to 25%.