Sr. Product/UX Researcher
Job Summary
Job Description
As a Senior Product Researcher at Highspot, you will influence decision-making to ensure we meet user needs and business goals. Responsibilities include fostering a user-centric culture, conducting research projects, analyzing data to drive business value, and partnering with leadership to influence the roadmap. The role requires expertise in both qualitative and quantitative research methodologies, the ability to lead complex projects, and strong communication skills. The role is about championing a user and data-centric culture across all the company departments. This will ensure that the product will be in the best hands with the best strategy ever made.
Must have:
- 5+ years of research experience in UX or product.
- Expert understanding of research methodologies.
- Ability to lead complex projects with positive outcomes.
- Proven record of championing user-centric culture.
- Excellent communication, presentation and collaboration skills.
Good to have:
- Experience leveraging data analytics tools
7 skills required
Job Details
About Highspot
Highspot is a software product development company and a recognized global leader in the sales enablement category, leveraging cutting-edge AI and GenAI technologies at the core of its robust Software-as-a-Service (SaaS) platform. Highspot is revolutionizing how millions of individuals work worldwide. Through its AI-powered platform, Highspot drives enterprise transformation to empower sales teams through intelligent content management, training, contextual guidance, customer engagement, meeting intelligence, and actionable analytics. The Highspot platform delivers advanced features tailored to business needs, in a modern design that sales and marketing executives appreciate and is the #1 rated sales enablement platform on G2 Crowd.
While headquartered in Seattle, Highspot has expanded its footprint across America, Canada, the UK, Germany, Australia, and now India, solidifying its presence in the Asia Pacific markets.
About the Role
As a Senior Product Researcher at Highspot, you will influence decision-making at all levels to ensure we meet user needs, market expectations and business goals.
Responsibilities
- Foster a user-centric and data-centric culture, ensuring that product development is grounded in a deep understanding of user needs, preferences and behaviors
- Scope and drive end-to-end research projects, from research road mapping, study planning, execution, analysis, and socialize insights that influence decisions.
- Leverage analytics dashboards to understand user behavior and drive business value.
- Proactively partner with leadership to influence our roadmap.
Required Qualifications
- 5+ years conducting research in user experience, product design or product marketing.
- Expert understanding of multiple qualitative and quantitative research methodologies.
- Strong ability to lead complex projects with positive business outcomes.
- Proven record of championing user and data-centric culture across partners and stakeholders.
- Excellent communication, presentation and collaboration skills.
- Highly desired: Experience leveraging data analytics / behavioral data tools (e.g. Tableau, Looker, Amplitude, etc.) to craft holistic and contextual insights.
#LI-NG1
Equal Opportunity Statement
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.
Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the ‘apply’ button.
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