Summary of Position

The Senior QA Engineer position supports our Authentication/Authorization/Billing/Subscriber services, which are critical, revenue driving services for our OTT platforms. The primary function of the QA Engineer is to successfully design and execute test plans to support the delivery of new features for our backend systems.

The selected candidate MUST have experience testing different backend systems/platforms, with the ability to define the associated testing requirements within our own team, support project documentation and making sure those work for the customer facing application development teams who will consume the services.

Successful applicants will be very familiar with websites, REST APIs, apps, and console platforms, third party billing integrations/platforms and OTT subscriber data sets.

Responsibilities

• Designs test plans for complex backend projects and determines test strategy
• Responsible for executing test-cases for large and complex features across multiple systems by analyzing user stories, acceptance criteria 
• Follows established team testing practices to ensure highest quality through clearly documented and repeatable processes
• Responsible for running and analyzing results of performance tests
• Effectively communicates status of the tasks, raises issues and blockers to management
• Identifies cross-functional dependencies and potential risks and quality issues
• Determines the scope of regression for a given feature
• Logs bugs in the defect tracking system and keeps the state of the ticket up to date; escalating where necessary to expedite resolution
• Works closely/collaborates with the services development team, other testers, client engineering and QA teams to troubleshoot issues in production and lower level environments
• Reviews test cases and assists more junior team members
• Uses various types of devices (mobile, Web, TV) for functional and regression testing
• Analyzes logs and metrics as a part of test process
• Works with AWS monitoring tools and databases
• Proactively suggests improvements for QA team process
• Knowledge base documentation

Education and Work Experience

• BS degree in computer science, software engineering or equivalent technical field 
• 5+ years overall testing experience, preferably 3+ on a backend project
• Hands on experience with testing REST APIs using Postman, curl or custom tools
• Hands on experience with creating test plans for complex backend projects

Qualifications and Skills

• Experience gathering, refining, and validating business/technical requirements, interdependencies, cross-functional dependencies & risks/issues
• Understanding and knowledge of Software Engineering Concepts and Methodologies
• In depth understanding of application functions, bug fixing, and testing protocols
• Ability to create testing scenarios, write test cases and develop test plans
• Ability to perform exploratory testing for a complex backend project
• Commercial experience with Postman
• Experience with logging tools like Splunk
• Very good understanding of REST API
• SQL knowledge
• Experience with system/platform integrations and the ability to work cross-functionally
• Shows strong initiative and is motivated to learn; works independently
• Provides guidance to interns or less junior testers
• Strong communication skills (oral and written)
• Strong interpersonal, collaboration and consultative skills
• Strong analytical thinking and problem solving
• Constructively escalates problems and issues
• Strong attention to detail and committed to a high level of accuracy & quality

Nice to Haves

• Experience with mobile (iOS, Android), web, TV and console technologies (Xbox, PS4)
• OTT/Billing experience preferred, but not required
• Experience with non-relational databases (DynamoDB, MongoDB, Cassandra)
• Experience with AWS Lambdas and SQS or their Azure equivalent (functions and queues)

About STARZ

STARZ (www.starz.com), a Lionsgate company, is a leading media streaming platform committed to delivering premium content that amplifies narratives by, about and for women and underrepresented audiences. STARZ is home to the highly rated and first-of-its-kind STARZ app that offers the ability to stream or download STARZ premium content, as well as the flagship domestic STARZ® service, including STARZ ENCORE, 17 premium pay TV channels, and the associated on-demand and online services. STARZ is available across digital OTT platforms and multichannel video distributors, including cable operators, satellite television providers, and telecommunications companies. In February 2021, STARZ launched #TakeTheLead, a multi-faceted and innovative inclusion initiative expanding its existing efforts to improve representation on screen, behind the camera and throughout the company.

Our Benefits

• Full Coverage – Medical, Vision, and Dental
• Annual discretionary bonus and merit increase
• Work/Life Balance – generous sick days, vacation days, holidays, and Impact Day
• 401(k) company matching
• Tuition Reimbursement (up to graduate degree)

Compensation

$109,000 – $140,700

EEO Statement

Lionsgate is an equal employment opportunity employer. All employees and applicants are evaluated on the basis of their qualifications, consistent with applicable state and federal laws. In addition, Lionsgate will provide reasonable accommodations for qualified individuals with disabilities. Lionsgate will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and federal law.