Sr Training Specialist
Job Summary
Job Description
- Designing and developing training programs and curricula.
- Assessing learning and development needs of employees.
- Creating and adapting learning content.
- Using Learning Management Systems (LMS).
- Strong instructional design principles.
- Managing multiple projects and meeting deadlines.
- Excellent written and verbal communication.
- Assessing the effectiveness of learning programs.
- Experience in using authoring tools.
- Good excel skills and tools like power.
7 skills required
Job Details
About Us
Zelis is modernizing the healthcare financial experience in the United States (U.S.) by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. This platform serves more than 750 payers, including the top 5 health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers in the U.S. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts—driving real, measurable results for clients.
Why We Do What We Do
In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system.
Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster a holistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis’ award-winning culture.
Position Overview
Sr Training SpecialistPosition Overview:
This role involves the design, development, and implementation of training interventions, training courses, and other learning resources within an organization. The primary goal of an L&D Sr Training Specialist is to create content enhance employees' skills, knowledge, and performance through structured learning experiences.
KEY RESPONSIBILITIES
1. Curriculum Design:
Designing and developing training programs or curricula for various levels of employees.
Creating blended learning solutions, including instructor-led training, eLearning modules, and self-paced learning.
2.Needs Analysis:
Assessing the learning and development needs of employees or teams by collaborating with stakeholders (e.g., managers, subject matter experts, HR).
Conducting training needs assessments, gap analyses, and performance evaluations.
3.Content Development:
Creating, researching curating, and adapting learning content (videos, slide decks, guides, quizzes, etc.) to align with the organization's goals and employees' needs.
Utilizing instructional design methodologies such as ADDIE (Analyze, Design, Develop, Implement, Evaluate) or SAM (Successive Approximation Model).
Good to have experience in using authoring tools.
4.Technology Integration:
Using Learning Management Systems (LMS) to upload and track learning progress.
Staying updated with new learning technologies, tools, and platforms to improve the effectiveness of training programs.
5.Collaboration:
Working closely with subject matter experts (SMEs), instructional designers, and other stakeholders to ensure content relevance.
Engaging with other teams, such as HR and talent management, to align learning initiatives with organizational strategies.
6.Evaluation and Feedback:
Monitoring the effectiveness of learning programs through evaluations, feedback surveys, and performance metrics.
Continuously improving training offerings based on employee feedback, learning outcomes, and business goals.
7.Data management:
Ability to consolidate & Analyse data.
Reporting and dashboard
Skills Required:
• Instructional Design: Strong understanding of instructional design principles and methodologies.
• Project Management: Ability to manage multiple projects simultaneously and meet deadlines.
• Content Creation Tools: Familiarity with tools like Articulate Storyline, Adobe Captivate, or other authoring software.
• Communication: Excellent written and verbal communication skills for clear content creation and collaboration.
• Analytics and Evaluation: Ability to assess the effectiveness of learning programs and analyze learner performance.
• Technology Proficiency: Familiarity with learning management systems (LMS) and eLearning development tools.
• Good at excel skills and tools like power I will be added advantage.
This role is vital in ensuring that employees receive relevant and impactful training to drive organizational performance and growth.
EDUCATION AND professional experience:
Educational Background:
A Senior Learning and Development Designer will have:
• A degree in Instructional Design, Human Resources, Education, or a related field.
• Extensive experience in Learning and Development or Instructional Design (usually 5+ years).
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